What To Do When You Receive A 'Debtor' Sassa SRD Status

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After checking your R350 grant application status, did it read 'debtor'? Don't panic, here's a guide on what you need to do.


When you do a SASSA SRD status check, you might find that your R350 grant status is 'debtor' but what does this mean?

The ‘debtor’ Social Relief Distress (SRD) grant status simply means that the agency has discovered the individual's other streams of money, thus the beneficiary was receiving undeserved monies at the time.

This comes after the South African Social Security Agency (Sassa) has audited their beneficiaries to check if they were eligible for the money that they received previously.

According to the Auditor-General’s findings, this occurred at the time the applicant didn’t qualify for the grant.

In such a case, Sassa said people will receive an SMS notification or be able to view the ‘debtor’ R350 SRD grant status either on the Sassa website or their WhatsApp - the beneficiary is then required to pay back the money.

Beneficiaries are urged to pay back Sassa before they meet the criteria for the next round of payments. Payments will resume if you still qualify, once all the R350s are recovered.

Appeals are not permitted, should you receive this status.

The agency advises that people email them on [email protected] or alternatively call SASSA at 0800 60 10 11 - if you are not happy regarding your ‘debtor’ status.


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