The South African Social Security Agency (Sassa) provides financial support to vulnerable low-income individuals across the country in the form of social grants that are distributed on a monthly basis. Individuals can apply for several social grants distributed by Sassa.
Applications can be submitted to Sassa for the Older Person grant, Disability grant, War Veterans grant, Care Dependency grant, Foster Child grant, Child Support grant, Child Support grant Top Up, Grant-in-aid and the SRD grant.
Grant applicants must ensure they meet all the eligibility criteria for the grant they are applying for. They will also be required to submit documentation in support of their grant application.
After eligible applicants have submitted their application for a social grant, they are able to track their application status to see the outcome. There are various ways to track your application status.
How To Do A Sassa Status Check
Here’s how to check your grant application status online:
- Go to the Sassa SRD grant website
- Scroll down to 'Application status'
- Click on 'Click here to check online'
- Fill in the required fields
- You should then be able to see the status of your R350 grant application
Check your Sassa application status by using WhatsApp as follows:
- Add the Sassa WhatsApp number to your contacts: 082 046 8553.
- Open WhatsApp and send a message to the Sassa number that says "Status" followed by your ID number.
- Sassa will then provide the necessary information regarding your application status.
Should applications require additional assistance, with tracking their status, they can also contact the Sassa call centre on 0800 601 011.
What To Do If My Application Is Rejected?
If your SRD grant application was unsuccessful, there is an opportunity for you to submit an appeal, and this may result in Sassa changing your application outcome.
Grant applicants can appeal to the Minister of Social Development in writing, explaining why they disagree with Sassa’s decision to reject a grant application. The staff at the Sassa office will advise unsuccessful grant applicants on the process to follow to submit the appeal application.
It is important to note that these appeal applications are no longer submitted directly to Sassa. Initially, Sassa handled the appeal applications when the grant was first introduced, but they no longer process appeals.
Grant appeals must be submitted within 90 days of receiving notification about the outcome of your application.
If your grant application is approved, you will be paid from the day you applied. The day you applied refers to when you submitted your grant application along with all the required documents.
You can read our complete guide on how to make a grant appeal to Sassa.
There is also a video with details on the Sassa appeal process.
Once you have submitted your appeal to Sassa you need to make sure that you check on the status of your appeal.