How To Submit R350 Grant Appeals Under The New Rules

Please share this article


The Sassa R350 Social Relief of Distress grant, which is governed by the Department of Social Development, is being paid to all qualifying beneficiaries. If you are among those that have been meaning to apply for an appeal due to your rejected application status, here is the procedure on how to lodge social assistance appeals for your declined Sassa R350 grant application.

Advertisement i

This article will give you full details on how to submit an appeal to Sassa if your application for a R350 grant has been rejected. There are new rules for grant applications so we will show you what steps you have to take for a Sassa appeal.

SASSA stands for the South African Social Security Agency, which is a government institution responsible for giving social grants to vulnerable individuals in the country who meet the necessary eligibility criteria such as being South African citizens.

These grants include the elderly grant, disability grant, child support grant, foster child grant and care dependency grant. SASSA was established in 2005 with the aim of ensuring that social grants reach the most vulnerable and needy members of South African society.

The R350 grant - or SRD Grant - was introduced to help people who have no income or assets. If you qualify you will receive the R350 each month.

As the South African Social Security Agency (Sassa) continues disbursing the Social Relief of Distress (SRD) grant, the agency has also had to deal with a huge SRD grant payment backlog of applicants who have lodged application appeals after their initial application.

Always Check Your Sassa Grant Status

It is always important to do a Status Check on your Sassa grants to make sure that they haven't lost your application.

Although most people find that Sassa is an efficient organisation, with so many millions of SRD grants paid out each month there is always a possibility that there will be some problems.

You don't want to be the person who misses out on your grant payment!

You will always need your ID number to check on the status of your Sassa grants.

If the Sassa status check comes back to tell you that your application is rejected you can, and should, lodge a Sassa appeal. It can be a bit time consuming to lodge an appeal for your Sassa grant but it is worth it.

Although you will have to spend a little bit of time appealing, you will receive your money if it is successful. Otherwise social assistance appeals are always an option.

How To Submit Sassa Appeal For The R350 Grant

  1. As you did with your SRD grant application online you should first visit

  2. Click on the green bar that says 'click here to lodge an appeal or check appeal status'

  3. Enter your ID number

  4. Enter your cellphone number

  5. Click 'send pin' and wait for the SMS which will contain the verification pin

  6. Enter the pin and click 'submit'

  7. Select the month you are submitting an appeal for

  8. Select the drop down arrow and choose the reason for your appeal 

  9. Click 'submit'

Additionally, you must appeal for each month that your request was rejected. Applications for appeal will be reviewed by an independent tribunal and you need to keep a check on the appeal status.

Since the Social Development Independent Tribunal already had information from applicants from Sassa, their processes were joined with Sassa's processes, which led to a limited and simpler appeals process.

The Independent Tribunal will then investigate and determine if Sassa made any mistakes in evaluating your application for a grant, which consequently resulted in the rejection of your application.

How long do you have to submit an appeal to Sassa?

There isn't much time to submit an appeal if you have been unfairly rejected for a grant.

Though it is advised that applicants must file their appeal within the first 30 days after receiving a declined status, this is not the deadline.

The very last day you can submit an appeal is 90 days from the day you were notified of the rejection. After that Sassa won't accept more appeal requests. Applicants will be informed by Sassa if their appeal has been successful or not.

You can read our complete guide on how to make a grant appeal to Sassa.

When you want to check your appeal status we are here to help you with a comprehensive guide to the Sassa appeal process.

There is also a video with details on the Sassa appeal process.

Once you have submitted your appeal to Sassa you need to make sure that you check on the status of your appeal.

Independent Tribunal

Sassa SRD grant beneficiaries who submitted a social relief appeal application weren't always being assessed by the independent tribunal. Before, the SRD grant was governed under the National Disaster Act which saw an appeal application reassessed by Sassa.

Once the pandemic slowed down, the SRD grant was then governed under the Social Assistance Act. This means that SRD R350 grant appeals are assessed externally from Sassa and the Department of Social Development, by the Independent Tribunal for social assistance in the form of the Sassa SRD grant.

Other Articles About Appeal Status:

You should Do A Sassa Status Check For Your SRD Grant Payments

Suggested Article:

SRD grant status check

If you haven't got a job at the moment, and you aren't studying, then it's tough to get money. The Sassa SRD R350 grant is available to help people like you who need a helping hand at the moment. But how do you get the SRD R350 grant? How do you apply for it? When do you go and collect it? Can they pay the SRD R350 grant directly to your bank account? We have all the answers to your SRD R350 grant questions.

Online Shopping Links

Takealot - Temu - Amazon - Shein


WhatsApp Channel

Sponsored Ad



Google News

Post-Matric Options


After completing your matric certificate exams, you are faced with a lot of post-matric options that can shape your future paths.

These options range from pursuing higher education at universities or colleges, entering vocational training programs, joining the workforce, or even starting your own business. There are so many choices but we are here to help.


Where to Study

Advertisement m

Other Articles

Schools of Skills focus on providing practical and vocational training to help students develop skills that can lead to employment opportunities or further vocational education.


Latest SASSA articles

Millions of people have applied for the SRD grant. However, some people who applied for the R370 Sassa grant will be required to complete the Sassa facial recognition process. 

Conducting a SRD grant status check informs applicants if and when they will receive an SRD grant payment. Here's how to check your Sassa SRD grant payment status.


Careers Advice

Schools of Skills focus on providing practical and vocational training to help students develop skills that can lead to employment opportunities or further vocational education.

Advertisement i