How To Reset Your Sassa Password Online


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Millions of vulnerable people apply for grants distributed by the South African Social Security Agency (Sassa) to receive some financial relief. Some of these services are available on the Sassa website, however, not remembering your password could prevent you from enjoying the benefits of the online platform. 


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The South African Social Security Agency (Sassa) is mandated to provide comprehensive social security services to combat vulnerability and poverty within the constitutional and legislative framework.

Sassa operates within the framework of the Social Assistance Act. The Social Assistance Act 13 of 2004 intends to provide for the rendering of social assistance to persons, to provide for the mechanism for the rendering of such assistance, to provide for the establishment of an inspectorate for social assistance and to provide for matters connected therewith. 

In the past, individuals would have to visit a Sassa office to access the provisions made by the grant payment agency. However, Sassa recognised that visiting an office could pose challenges and unnecessary hassles to people needing assistance. 

This led to the introduction of an online portal which members of the public can use to access the services offered by Sassa. 

What Can You Do On The Sassa Services Portal?

Individuals can apply for grants like the Foster Child Grant, Older Persons Grant, and Child Support Grant by submitting their application and the required supporting documents online. 

The Sassa services online portal also allows individuals to make changes to their personal information and circumstances, such as updating payment methods, banking details, or address changes. 

Additionally, individuals can track the status of their grant application to stay informed about its progress. Overall, the Sassa Services Portal provides a convenient platform for grant applications, document submissions, and managing important details related to grants.

Steps To Reset Your Sassa Password Online 

Some people are not able to access the portal because they cannot remember their password. Here is a step-by-step guide to resetting your Sassa password. 

Step 1: Go to the Sassa services website 

Step 2: Click on the 3 lines next to the menu on the right-hand corner

Step 3: Click on Forgot your login details?

Step 4: Enter your ID number

Step 5: You will receive an OTP on the mobile number provided during registration

Step 6: Enter the OTP into the system

Step 7: Choose a new password and confirm it

Once you have completed this, you will be able to log in to the Sassa services portal and access all the services Sassa has to offer. 

Grants Distributed By Sassa

Sassa distributes several permanent grants to more than 18 million people monthly. These permanent grants include the Older Persons grant, Disability grant, War Veterans grant, Care Dependency grant, Foster Child grant, Child Support grant, Child Support grant Top-Up and Grant-in-aid. 

Sassa also distributes the Social Relief of Distress (SRD) grant. The SRD grant, commonly referred to as the R350 grant, is distributed by unemployed people living in South Africa who meet eligibility criteria determined by Sassa. 

Applications for the SRD grant can be submitted on the SRD grant application website. 

Suggested Article:

SRD grant beneficiary completing facial recognition

Millions of vulnerable people living in South Africa are currently benefitting from the Social Relief of Distress (SRD) grant. The agency responsible for paying the grant will be required to under a new verification check to ensure they keep receiving their SRD Grant payments. 








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Millions of vulnerable rely on the SRD grant to purchase food and access basic services. Reconfirmation of their application may be required to ensure they continue receiving the grant. 

Sassa is responsible for disbursing grants to approximately 18 million South Africans every month. One of the grants distributed is Sassa child grants.


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