How To Contact Sassa

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Having trouble with SASSA, wanting to find out information about your grants or wanting to have your questions answered? Here's how to contact them.

Having trouble with SASSA, wanting to find out information about your grants or wanting to have your questions answered? Here's how to contact them.

SASSA General Enquiries on Grants

Sassa grants helpline: 0800 60 10 11

Sassa grants helpline email: [email protected]

Should there be issues with the helpline, you can contact Kenneth Baloyi, Sassa's contact center manager:

Phone: 079 308 1033

Email: [email protected]

SASSA R350 Grant Appeals Queries

For all Sassa R350 grant enquiries

Tel: 012 312 7727

Email: [email protected]

SASSA Head Office

Tel: 012 400 2000


501 Prodnisa Building

Cnr Steve Biko & Pretorius


Private Bag X55662


Pretoria 0083

Eastern Cape 

Tel: 043 707 6300 

Call Centre: 043 707 6335

SASSA Office

BKB Building

Cnr Fitzpatrick & Merino

Road Quigney

East London

Private Bag X9001


East London 5200

Tel: 051 410 8339

Iustitia Building

Cnr St. Andrews Street & Aliwal Street

Private Bag X20553

Bloemfontein 9300

Western Cape

Tel: 021 469 0235

Call Centre: 021 469 0235

Call or SMS: 072 205 8693 or 072 190 0636 (No WhatsApp messages)

Golden Acre

Adderley Street

Cape Town 8001

Private Bag X9189

Cape Town 8000


Tel: 011 241 8320/24

28 Harrison Street

Johannesburg 2000

Private Bag X120

Marshalltown 2107


Tel: 015 291 7509

43 Landros Mare Street

Polokwane 0699

Private Bag X9677

Polokwane 0700


Customer Care: 013 754 9428/46 or 013 754 9363 

18 Ferreira Street


Private Bag X11230

Nelspruit 1200

North West

Tel: 018 397 3333

Call Centre: 018 397 3360

1st Industrial Site

Mahikeng 2735

Private Bag X44



Tel: 033 846 3400

WhatsApp: 071 607 1514

1 Bank Street

Pietermaritzburg 3201

Private Bag X9146

Pietermaritzburg 3201

Northern Cape

Tel: 053 802 4900

Call Centre: 0800 003 077

95-97 Du Toit Span Road

Kimberley 8300 

Private Bag X6011

Kimberley 8300


What Does SASSA Do?

The South Africa Social Security Agency manages grants and allowances for groups in South African society needing assistance. This includes grants for children, the older persons grants and disability grants. SASSA also manages the R350 grant for the special relief of distress during the Covid-19 crisis.

SASSA payments are made in various ways. They can be paid through a bank account, through your SASSA card, through a Post Office or through CashSend. You should contact SASSA if you want to update your banking details. Your SASSA grant is there to assist you with your basic needs. Click here to find out how SASSA SRD payments work.

A large number of SRD SASSA application were rolling in heading to due to SASSA R350 grant. The website serves many purposes. Not only can you do your SASSA application for R350 on there, you can also check your SASSA SRD status. This is also the SASSA website to correct banking details and other information. 

SASSA also gives a chance to a SASSA grant application which was rejected in the form of a SASSA appealClick here to gain access to the SRD appeal link.



Suggested Article:


The C19 Peoples Coalition, an NGO, is calling for an extension of the COVID-19 Social Relief Grant into next year and are also calling for changes to be made to it. This R350 grant from SASSA is set to end at the end of this month, which is a reality that many do not want to see.

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