Having trouble with SASSA, wanting to find out information about your grants or wanting to have your questions answered? Here's how to contact them.
SASSA General Enquiries on Grants
Sassa grants helpline: 0800 60 10 11
Sassa grants helpline email: [email protected]
Should there be issues with the helpline, you can contact Kenneth Baloyi, Sassa's contact center manager:
Phone: 079 308 1033
Email: [email protected]
SASSA R350 Grant Appeals Queries
For all Sassa R350 grant enquiries
Tel: 012 312 7727
Email: [email protected]
SASSA Head Office
Tel: 012 400 2000
SASSA HOUSE
501 Prodnisa Building
Cnr Steve Biko & Pretorius
Pretoria
Private Bag X55662
Arcadia
Pretoria 0083
Eastern Cape
Tel: 043 707 6300
Call Centre: 043 707 6335
SASSA Office
BKB Building
Cnr Fitzpatrick & Merino
Road Quigney
East London
Private Bag X9001
Chiselhurst
East London 5200
Tel: 051 410 8339
Iustitia Building
Cnr St. Andrews Street & Aliwal Street
Private Bag X20553
Bloemfontein 9300
Western Cape
Tel: 021 469 0235
Call Centre: 021 469 0235
Call or SMS: 072 205 8693 or 072 190 0636 (No WhatsApp messages)
Golden Acre
Adderley Street
Cape Town 8001
Private Bag X9189
Cape Town 8000
Gauteng
Tel: 011 241 8320/24
28 Harrison Street
Johannesburg 2000
Private Bag X120
Marshalltown 2107
Limpopo
Tel: 015 291 7509
43 Landros Mare Street
Polokwane 0699
Private Bag X9677
Polokwane 0700
Mpumalanga
Customer Care: 013 754 9428/46 or 013 754 9363
18 Ferreira Street
Nelspruit
Private Bag X11230
Nelspruit 1200
North West
Tel: 018 397 3333
Call Centre: 018 397 3360
1st Industrial Site
Mahikeng 2735
Private Bag X44
Mmabatho
Kwazulu-Natal
Tel: 033 846 3400
WhatsApp: 071 607 1514
1 Bank Street
Pietermaritzburg 3201
Private Bag X9146
Pietermaritzburg 3201
Northern Cape
Tel: 053 802 4900
Call Centre: 0800 003 077
95-97 Du Toit Span Road
Kimberley 8300
Private Bag X6011
Kimberley 8300
What Does SASSA Do?
The South Africa Social Security Agency manages grants and allowances for groups in South African society needing assistance. This includes grants for children, the older persons grants and disability grants. SASSA also manages the R350 grant for the special relief of distress during the Covid-19 crisis.
SASSA payments are made in various ways. They can be paid through a bank account, through your SASSA card, through a Post Office or through CashSend. You should contact SASSA if you want to update your banking details. Your SASSA grant is there to assist you with your basic needs. Click here to find out how SASSA SRD payments work.
A large number of SRD SASSA application were rolling in heading to srd.sassa.gov.za due to SASSA R350 grant. The website serves many purposes. Not only can you do your SASSA application for R350 on there, you can also check your SASSA SRD status. This is also the SASSA website to correct banking details and other information.
SASSA also gives a chance to a SASSA grant application which was rejected in the form of a SASSA appeal. Click here to gain access to the SRD appeal link.
