How To Update Your Banking Details For SASSA R350 SRD Grant - Banking Details Update

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Sassa lets you receive your Covid-19 Social Relief of Distress (SRD) grants in your personal bank account. But what happens if you change your banking account? We will show you how to update your details for your SRD grant including your banking details.

The Social Relief Of Distress Grant

The R350 South African Social Security Agency (Sassa) grant has opened many doors for South Africans who are struggling to make ends meet. When the SRD payment was first introduced during Covid-19 it was called the Special Relief of Distress grant.

SRD R350 grant sits alongside other valuable Sassa grants like the Child Support grant, Old Age grant, and others. All adults who had no form of income were invited to make a grant application. Payment dates used to be specified for the Sassa R350 SRD payment but there are no longer specific payment dates. Banking Details

The agency is tasked with ensuring that social grants are distributed efficiently and effectively to those who are eligible for them - and using the correct banking details where appropriate. Academic research has shown that they have not been completely successful in their aim of efficient and effective social grant distribution. Despite this Sassa has managed to provide social relief of distress to individuals and families through 18 million grants each month.

The great news is that President Cyril Ramaphosa has confirmed that the R350 grant will be retained - and in fact will be improved. So there is still time to apply - or re-apply - for the R350 SRD Grant

Sassa Change Banking Details

You will submit your personal details to Sassa and your cellphone number when you make your grant application. They will process this information from your SRD application request and when your bank details change you should follow all the instructions to update your banking information for the various grants from SASSA.

SRD Banking Details Update

You can change your bank details by following the steps outlined on this website. It's important to note that you should first enter your ID number as this is the unique identifier for all South Africans.

Payment Into A Person's Bank Account

Although you will see many people queueing at their local supermarket or Sassa office to get their grant payments, if you submit banking details to Sassa then they will pay the grant into your personal bank accounts. This is the most convenient payment method and a very secure link as long as you give Sassa banking details updates for your payments.

Sassa works closely with other government agencies and non-governmental organisations to identify and assist vulnerable individuals and families in need of support. The agency plays an important role in reducing poverty and promoting social inclusion in South Africa.

Of course the responsibility is yours to make sure that when you have new bank details you change your banking details that are registered with Sassa. The most important part of the banking information is the account number as this can cause your payment to get lost.

You will find the 'Change My Banking Details' section on the Sassa website which allows you to keep the Sassa banking data that they have for your account up to date. The last thing you want is Sassa paying your grant money into someone else's bank account.

SASSA Banking Details Link

If you are not sure that your application was processed correctly you can do a Sassa status check. You will submit your banking details and make note of the response. This will make sure they have your application details, and banking details, recorded correctly and they've followed the correct process for your payment method. So you need to check on your payment status.

How To Change Banking Details For SASSA

If your banking details change you need to update your records with Sassa. This is the Sassa banking details link. Make sure you use the correct South African Social Security Agency website when you submit your banking details.

Sassa Status Check Banking Details Update

When your banking details change you need to update those bank account details with Sassa. Visit the official Sassa website and follow the Sassa banking details link. Make sure you do it as soon as your banking details change as it is very hard to reverse a payment.

How is the SRD Grant paid out?

Sassa introduced flexible methods for payment of Special Covid-19 Social Relief of Distress (SRD) grants and other grant payments (as long as your payment status is approved). These methods include receiving grants via personal bank accounts and money transfers via major banks, so you must make sure that they have your correct bank details for future payments. Also note that the Post Office has stopped paying out SRD grants so if Sassa has your Post Office bank details on file make sure you change that and give them your new bank details.

Sassa Status Check Banking Details

You should run a Sassa status check to ensure they have your details correctly listed for when grant payments are made. You will submit your ID Number and registered mobile number. This will always be your identifier for your grant payments even if you change your banking details. Your bank details on file will always be linked to your account with your ID number. Which is another reason why you must make sure you have the correct bank details listed.

This is because for Sassa banking details link to your personal account. If ever your banking details change you can update them on the official Sassa website at Grant payments will be paid into the registered banking account for the beneficiary. Banking Details Update

If you happen to change your bank account details, or get a new bank account, you have to make sure that you change banking details that Sassa have for you. If you need banking details we have the information for you. You don't want your money paid into someone else's bank account so you must give Sassa your correct bank details.

You must submit banking details changes to Sassa to ensure they have the correct bank account - and account number - listed. The relevant bank details are bank name, account number and your name.  The essential bank details don't include branch code any more.

SASSA Change Banking Details For R350

So always remember that when dealing with SASSA banking details are very important and you must make sure they have your personal details correctly stored to ensure you get your grant money. The website for this information is banking account section. Various grant information is updated on this website.

It is important to note that you should update your banking details here as soon as you are aware of your new bank details by following the steps outlined on the website. Look under the Personal Details tab.

How to Update Your Banking Details:

Step 1: Visit the Official Sassa Website for SRD grants:

To start the process of updating your banking details, you need to visit the official Sassa (South African Social Security Agency) website at That's the same website for your grant application or to check your Sassa status.

Step 2: Locate the "Banking Details Update" Section:

Once you are on the website, explore the different sections to find the "Banking Details Update" option. It might be located in the main menu or presented as a separate tab. Click on this option to proceed further.

Step 3: Provide Personal Information:

On the banking details update page, you will be required to provide your personal information accurately. This includes your name, ID number, and contact details. Make sure the personal details you enter matches your application details to avoid any complications with your grant money. You can also specify your preferred payment method there.

South Africa ID Holders Must

  1. Enter your ID Number.

  2. An SMS containing a secure link, unique to you, will be sent to the mobile phone number with which you registered during the application. Always try to use your own cell phone number.

  3. Click on the link in the SMS.

  4. Follow the instructions carefully.

 Asylum Seekers and Special Permit Holders Must

  1. Enter your asylum seeker File Number or special permit holder Passport Number

  2. Enter your cell phone number

Step 4: Input Banking Details:

After submitting your personal information, you will be prompted to enter your new banking details for Sassa grants. Provide your bank account number, branch code, and account holder name correctly.

These bank details are very important. Double-check these details to ensure accuracy and prevent any potential payment issues.

Step 5: Verify and Submit:

Before finalising the update, review all the information you have provided. Check for any errors or typos. Once you are confident that everything is correct, click on the "Submit" or "Update" button to save your changes.

Step 6: Confirmation:

After successfully submitting your updated banking details, the system will generate a confirmation message. It is advisable to take a screenshot or make a note of this confirmation for future reference. This confirmation assures you that your banking details have been updated successfully.

Step 7: Follow-Up:

If you have any doubts or concerns throughout the process, you can contact the Sassa helpline on 0800 601 011 or visit your nearest Sassa office branch for assistance. They can verify the update and provide any additional guidance you may require.

Sassa reminds beneficiaries that the new banking details will only be used for future Sassa grants payments after it has been verified.

This will enable you to lookup the Payment ID (which is different to your ID number) you can use to collect your Payment at Pick ‘n Pay or the Post Office.

You must provide your own banking details as Sassa cannot pay grants into another person's bank account - only to the approved beneficiary. This is to ensure that the grant payment goes to the correct person and to avoid fraudulent activities.

So make sure you give Sassa banking details of your own account only. You can also see the payment date linked to this new banking information.

SRD Change Banking Details

If you are unsure then you should contact Sassa to make an enquiry about your grant and payments. This should give you a payment ID for the various grants which is linked to your mobile number which you use for your Sassa status check.

Those who select the money transfer option through a major bank, need to ensure that the mobile phone number on which they received the SMS is registered in their name. Banking Details Sassa Status Check Balance

Make sure you update your information if your banking details change. Your new bank account details need to be registered for your payments to continue.

This is because Sassa (South African Social Security Agency) cannot provide assistance or pay their grant payment to a mobile phone number which is registered with another person. So make sure you change your banking details and double check that the information is correct.

Sassa SRD Grant Banking Details

If you need to change your Sassa banking details - including banking details for your SRD grant we have all the details for you. As the grant is re-approved every month you need to make sure that your banking details with Sassa are correct or your grant won't be paid.

The bank account details must be in your own name as Sassa grants can't be paid into someone else's account. You'll find all the details in our Sassa banking details FAQ. You can also view our video on how to check your Sassa grant status.

Future of SASSA SRD R350 Grant

Finance Minister Enoch Godongwana announced an extension of the financial support from the R350 Social Relief of Distress grant until March 2024. There are a few options that the government might take when considering whether to continue the grant.

Can You Appeal Your SRD Grant Sassa Status?

If you aren't happy with being denied the SRD R350 grant you can request a SRD appeal Sassa status check. You can also cancel your grant.

What Other Grants Does Sassa Provide?

The Department of Social Development and the South African Social Security Agency (SASSA) currently provide eight social grants in total, meant to provide financial support to citizens who are receiving income that is very little, or who are receiving no income at all. They used to work with the Post Office for this but they were an unreliable partner.

Citizens who wish to become recipients of these existing Sassa grants need to meet certain eligibility requirements that will be double checked by the Department of Home Affairs' database.

  1. Old Age Pension: This grant is intended for elderly South Africans who have reached the qualifying age of 60 for women and 65 for men.
  2. Disability Grant: This grant is designed for individuals with disabilities who are unable to support themselves financially due to their disability.
  3. Child Support Grant: This grant provides financial assistance to caregivers or parents to help with the basic needs and care of children under the age of 18.
  4. Foster Care Grant: This grant supports caregivers who have legally taken responsibility for a child in foster care. It provides financial assistance for the care and well-being of the child.
  5. Care Dependency Grant: This grant is specifically for parents or guardians who are caring for children with severe disabilities that require constant care and supervision.
  6. Grant-in-Aid: This grant is available to individuals who receive a care dependency grant or a disability grant and require full-time care and support from another person.

Sassa Banking Details Update - How Do I Change My Banking Details?

You can always go on the official Sassa website to run a Sassa status check to confirm the status of your Sassa grant application. Now that the SRD grant has been confirmed for at least another year it is worth staying up to date. Although the Department announced that they had returned money to the National Treasury because fewer people were claiming the SRD grant, it is still the most popular of all the social grants.

We hope you have found this article on how to change banking details helpful. If you have any further questions for us please get in touch via the contact form on our website.

This article forms part of our broader Sassa status check section to provide Sassa grant beneficiaries with information on the various grants that are available.

How To Contact SASSA

SASSA General Enquiries on Grants

Sassa grants helpline: 0800 60 10 11

Sassa grants helpline email: [email protected]

Should there be issues with the helpline, you can contact Kenneth Baloyi, Sassa's contact center manager:

Phone: 079 308 1033

Email: [email protected]

SASSA R350 Grant Appeals Queries

For all Sassa R350 grant enquiries

Tel: 012 312 7727

Email: [email protected]

SASSA Head Office

Tel: 012 400 2000


501 Prodnisa Building

Cnr Steve Biko & Pretorius


Private Bag X55662


Pretoria 0083

Eastern Cape 

Tel: 043 707 6300 

Call Centre: 043 707 6335

SASSA Office

BKB Building

Cnr Fitzpatrick & Merino

Road Quigney

East London

Private Bag X9001


East London 5200

Tel: 051 410 8339

Iustitia Building

Cnr St. Andrews Street & Aliwal Street

Private Bag X20553

Bloemfontein 9300

Western Cape

Tel: 021 469 0235

Call Centre: 021 469 0235

Call or SMS: 072 205 8693 or 072 190 0636 (No WhatsApp messages)

Golden Acre

Adderley Street

Cape Town 8001

Private Bag X9189

Cape Town 8000


Tel: 011 241 8320/24

28 Harrison Street

Johannesburg 2000

Private Bag X120

Marshalltown 2107


Tel: 015 291 7509

43 Landros Mare Street

Polokwane 0699

Private Bag X9677

Polokwane 0700


Customer Care: 013 754 9428/46 or 013 754 9363 

18 Ferreira Street


Private Bag X11230

Nelspruit 1200

North West

Tel: 018 397 3333

Call Centre: 018 397 3360

1st Industrial Site

Mahikeng 2735

Private Bag X44



Tel: 033 846 3400

WhatsApp: 071 607 1514

1 Bank Street

Pietermaritzburg 3201

Private Bag X9146

Pietermaritzburg 3201

Northern Cape

Tel: 053 802 4900

Call Centre: 0800 003 077

95-97 Du Toit Span Road

Kimberley 8300 

Private Bag X6011

Kimberley 8300

FAQs about Sassa status checks

Q1: Can I check Sassa status for someone else? 

A: No, you can only check your own Sassa status. Each individual must check their own status using their own ID number and cell phone number.

Q2: How often should I check Sassa status? 

A: It is recommended to check your Sassa status regularly, especially if you are awaiting a response or expecting a payment. Checking once a month is a good practice to stay updated. 

Q3: What should If I check Sassa status is incorrect or shows an issue? 

A: If you notice any discrepancies or issues with your Sassa status check, it is important to make contact with Sassa directly. They can provide guidance and assist you in resolving any problems.

Q4: Can someone still apply for the SRD R350 grant?

A: Yes anyone who meets the qualifying criteria can still apply for the R350 grant. Each month SASSA have another look at whether people still qualify or not, so each month is like a new start. So if someone who qualifies loses their job they can apply for the grant in the following month. You can click on this link to the official SASSA website make a new application for the R350 grant.

Q5: What documents are needed to apply for the R350 Grant?

Generally, a valid South African ID and proof of residence might be required, but specific requirements can vary.

Q6: How will I receive the grant payment?

A: Payments can be made through various methods. The easiest is if you have a bank account then the payment can be made into that account. It has to be your own bank account as the R350 grant cannot be paid into anyone else's bank account. Then on the payment dates you will receive your funds  If you don't have a bank account you can arrange to collect the cash from one of the collection points like the Postbank or one of the major supermarkets.

Q7: Can I reapply for the grant if my grant application status was initially rejected?

A: Yes, if circumstances change or if there was an error in the initial grant application you can definitely reapply. In fact Sassa recommends that you update your grant application every month anyway. You can click on this link to the SASSA website to reapply

Q8: How long will the SRD R350 grant be available?

At the start of this year the Finance Minister announced that the SRD R350 grant will continue to at least March 2024. It might be extended again after that, or it might be converted to another type of grant.

Q9: Are there any conditions or requirements after receiving the grant?

A: Typically, recipients might be required to report any change in their financial situation or employment status.

Remember, staying informed and proactive is key to ensuring that you receive the benefits you are entitled to and checking your Sassa status should be a simple and straightforward process.


Suggested Article:

hand holding R350 payment from srd grant

Hurry and collect your R350 grant payment from the last cycle as today marks the last day you are able to do so. The SASSA SRD grant was created to assist unemployed individuals during the Covid-19 pandemic.

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