Documents Needed To Change Your Sassa Grant Payment Method

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Payments of Sassa social grants for May have begun. Beneficiaries can receive their grants through their personal bank accounts, however, there is a submission process beneficiaries must follow to enable this option.


With this month’s social grant payments currently underway, South African Social Security Agency (Sassa) has had to avail other social grant collection methods to beneficiaries. This came after the Post office closed down some of its branches.

As a result, Sassa announced that social grant recipients who wish to change their payment method to a personal bank account will need to provide specific documents. The agency stated that the required documents include: 

  • Proof of a bank account received from the bank 
  • or a three-month bank statement that shows the client's personal details such as their name and bank account, 
  • as well as proof of identity.

The new requirements will apply to all social grant recipients, except for those who receive the Social Relief of Distress (SRD) grant.

The change in payment method is aimed at providing greater flexibility and convenience to beneficiaries, reducing the need to visit physical payment points.

Sassa has also urged beneficiaries to ensure that they provide accurate and up-to-date information when making changes to their payment methods. Failure to provide the necessary documents may result in delays in the processing of payments.

Is your application stuck on Pending? We've covered what this means and what steps you should take next.

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