If your R350 Social Relief of Distress (SRD) grant status shows that your grant application has been 'Suspended', keep reading to find out what this means and what you can do about it.
'Suspended' means that you don't qualify for the SRD grant because you have been registered as deceased on the Department of Home Affairs database.
Thus, the South African Social Security Agency (Sassa) declined your R350 grant application because when they checked to see if you were eligible for the grant, they found that you did not meet the criteria to qualify because you were registered as deceased on the Department of Home Affairs database.
So what can you do about this?
If this reason is a mistake, then Sassa advises applicants to contact the Department of Home Affairs to correct their living status.
After you have contacted the Department of Home Affairs, you can submit a R350 grant appeal.
This appeal will cause Sassa to reconsider your application. However, it's important to remember that applicants only have 30 days after their SRD grant is rejected to submit a R350 grant appeal.
How To Appeal For SRD Grant
- Go to the SRD Grant website
- Scroll down to 'Application for reconsideration'
- Click on the yellow bar
- Fill in the required fields
Once you have submitted your SRD appeal, you will then need to track it.
Sassa will send an SMS regarding the outcome of your appeal.