Sassa: What To Do About 'Suspended' SRD Status


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If your R350 grant application was declined by Sassa and you were shown a 'Suspended' SRD status, you might want to know what you can do about this. 


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If your R350 Social Relief of Distress (SRD) grant status shows that your grant application has been 'Suspended', keep reading to find out what this means and what you can do about it.

'Suspended' means that you don't qualify for the SRD grant because you have been registered as deceased on the Department of Home Affairs database.

Thus, the South African Social Security Agency (Sassa) declined your R350 grant application because when they checked to see if you were eligible for the grant, they found that you did not meet the criteria to qualify because you were registered as deceased on the Department of Home Affairs database.

So what can you do about this? 

If this reason is a mistake, then Sassa advises applicants to contact the Department of Home Affairs to correct their living status. 

After you have contacted the Department of Home Affairs, you can submit a R350 grant appeal.

This appeal will cause Sassa to reconsider your application. However, it's important to remember that applicants only have 30 days after their SRD grant is rejected to submit a R350 grant appeal.

How To Appeal For SRD Grant

  1. Go to Sassa Appeals Website
  2. Enter ID number
  3. Enter telephone number
  4. Lodge appeal

Once you have submitted your SRD appeal, you will then need to track it.

Click here to find out how to track your grant status. 

Sassa will send an SMS regarding the outcome of your appeal.

You can read our complete guide on how to make a grant appeal to Sassa.

When you want to check your appeal status we are here to help you with a comprehensive guide to the Sassa appeal process.

There is also a video with details on the Sassa appeal process.

Once you have submitted your appeal to Sassa you need to make sure that you check on the status of your appeal.








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The South African Social Security Agency(Sassa) is still in the process of paying out the R350 grant to all qualifying applicants. However, if you are curious as to which grant payment collection methods Sassa currently has in place, then the following answer may be of interest to you. 

The President has confirmed that the SRD Grant is here to stay - and is going to be improved. So its still worth submitting an appeal if you were rejected unfairly for the R350 grant. Here is how the process you should follow and details on how long you can expect to wait. 


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