What To Do If You Forget Your NSFAS Login Details

Advertisement
 

If you have forgotten your username, password and cellphone number, you can follow these simple steps to reset your myNSFAS login details. It happens to the best of us but no worries, it can easily be solved.

Have you forgotten your old username, password or cellphone number and are stuck when trying to log in to your myNSFAS account

This happens all the time so you don't need to worry. It can be sorted out by following these steps:

  1. Go to www.nsfas.org.za
  2. Click on myNSFAS
  3. Select 'forgot password'
  4. Type in your ID number and choose what you need help with: password or username or both
  5. Click 'submit'
  6. The username and the link to change your password will be sent via SMS and email
  7. Open the link so that you can be taken to the reset password page
  8. Reset your password by following the prompts on your screen

NSFAS has also urged beneficiaries to protect themselves from fraud by making sure that you log out of your myNSFAS account when you are not using it.

NSFAS offices will be closed for the duration of the lockdown. This closure will now impact operations at NSFAS and the Contact Centre number will be suspended for the duration of the lockdown. So if you're having problems and you need help, you can use NSFAS Connect.

NSFAS Connect allows you to search frequently asked questions and their answers and search and submit queries and complaints. Dedicated NSFAS agents will respond to your inquiries on NSFAS Connect and you will be notified when there is a response on your inquiry or complaint via Email. 

This is a virtual contact centre, accessible from 08h30 to 17h00 Monday to Friday and can be accessed not only through the website but also, by EmailFacebookTwitter and Instagram.

Click here to read more on how to use NSFAS Connect. 

 


Advertisement

 


Advertisement


Other Articles

Are you hoping to submit an application for the R350 grant, but you do not have a phone? Well, here is how you can submit your application without a device.

The Head Boy of Curro Durbanville High School is rejoicing after winning a category award and $1000 prize money at The Regeneron International Science and Engineering Fair (ISEF) held in Atlanta, the USA earlier this month.

Advertisement


Latest SASSA Articles

Are you hoping to submit an application for the R350 grant, but you do not have a phone? Well, here is how you can submit your application without a device.

South Africa is a country that is not only populated by its local citizens but also refugees who call it home. When it comes to social security, the question arises as to whether refugees can also qualify to receive the Sassa R350 grant. Here is the answer to that question.


Advertisement


Careers Advice

Interviews are part of the recruitment process, and waiting for a response from the company’s recruiter can be stressful. It can be difficult to figure out if you should follow up or move on after your interview.

Diesel mechanics are the people to go to when you want your diesel motor fixed. They are skilled technicians who diagnose and repair damaged motors, making sure that they run properly and efficiently.

Advertisement