How To Submit A R370 Sassa Grant Appeal


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Millions of people have applied for the SRD grant and been rejected. Here's how to submit an appeal for the R370 grant. 


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The South African Social Security Agency (Sassa) offers the Social Relief of Distress (SRD) grant as a critical form of financial support to unemployed citizens living in South Africa. This grant helps beneficiaries put food on the table and covers essential needs.

Sassa revealed that millions of people apply for the grant every month. However, not everyone who applies for the R370 grant will be paid. 

Who Qualifies for the R370 Grant?

To be eligible for the R370 grant, applications must be between 18 and 59 years old and be unemployed. They may not receive any other government financial assistance, including NSFAS bursaries, UIF benefits  or other Sassa grants.

Check Your R370 Grant Application Status

If you applied for the R370 grant, you can easily check its status online using the Sassa SRD website. This will let you know if your application was approved, rejected, or is still pending.

What if My R370 Grant Application Was Rejected?

If your application was rejected and you believe you meet the eligibility criteria, you have the right to appeal the Sassa decision. Appeals are handled by the Independent Tribunal for Social Assistance Appeals (ITSAA).

How to Appeal a Rejected R370 Grant Application

Here's a step-by-step guide to filing an appeal with ITSAA:

  1. Visit the ITSAA website.
  2. Enter your South African ID number.
  3. Enter the cell phone number you used during the application process.
  4. Click "Send Pin" and wait for an SMS with a verification code.
  5. Once you receive the pin, enter it and click "Submit."
  6. Select the month you're appealing for (e.g., May 2023).
  7. Choose the reason for your appeal from the provided options.
  8. Click "Submit" to complete the appeal process.

It's important to note R370 grant applicants must submit a separate appeal for each month their application was rejected.

R370 Grant Still Rejected 

ITSAA aims to finalise appeals within 60-90 days. White their decision is final, however, unsatisfied applicants can request a judicial review within 180 days of receiving the ITSAA decision.

If you need to lodge a Sassa status check appeal for your Sassa grant, we have a comprehensive guide to Sassa appeals for SRD grants including the R370 SRD grant. You can also watch our Youtube video on Sassa grant appeals.

Suggested Article:

sassa person speaking about the R370 grant

Millions of vulnerable adults require financial assistance from the government. This assistance is provided in the form of grants, one being the R370 grant. 


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