SASSA R350 Grant Collection At Post Office


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On Thursday, the South African Social Security Agency (SASSA) stated what beneficiaries need to bring along when they collect their grant payment at the post office.

Since May, beneficaries have been collecting their R350 grant payments at the Post Office and from their respective banks. However at times this process can be quite unpleasant.

Which is why SASSA has stated exactly what beneficaries should bring along when they visit the Post Office to collect their grant payments.

Here is what you will need to collect payment:

  • Your orginal ID card/book,
  • Birth certificates, ID copies or affidavits are not allowed,
  • Temporary ID, provided by the Department of Home Affairs is also allowed.

Payments done through the Post office, will distributed progressively throughout the month to try and limit the amount of people waiting outside the Post Office on a daily basis.

Beneficaries are reminded that they should only visit the Post Office if they have received an sms, stating they their money has been paid in and is ready for collection.

The Democratic Alliance (DA) however is concerned about how SASSA has decided to undertake this payment process.

“Currently, bulk SMSs are being sent out to millions of KZN’s most vulnerable citizens, resulting in absolute chaos at the province’s post offices,” said DA KZN Spokesperson on Social Development Elma Rabe. 

“The DA has been reliably informed that not only are people waiting hours, if not all day, to collect their meagre government hand-out, but social distancing is also not being enforced or practiced. This at the height of a global health pandemic,” said Rabe. 

They are also concerned that beneficaries are told to collect payment however are turned away because it is not yet available or that a specific Post Office is not assisting with these payments.

SASSA propsed the payment method of using e-Wallet type systems provided by banking institutions. However according to the DA, this plan was not exercuted as SASSA failed to meet with banks to sign the agreements in order to access this facility.


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