The South African Social Security Agency introduced the Special COVID-19 SRD grant to assist those who are unemployed, do not receive any form of income, social grant or UIF payment.
The social grant is intended to improve the standards of living in society and are given to people who are vulnerable to poverty and in need of state support.
Applicants may apply for the grant through various channels, such as Whatsapp, the SRD website or the SASSA chatbot. After completion of the application, candidates may check their application status via the SRD website, Whatsapp or by calling the toll free call centre.
If the application has been denied due to incorrect names and surname information provided, the applicant may follow these steps:
- Click here to visit the SRD website.
- Scroll down to “Request Names and Surname Update”.
- Enter your ID number, name and surname exactly as it appears in your SA ID document or card.
Please note that your names and surname will only be updated if it matches your details on the Department of Home Affairs database.
If the application is still denied after correction of the personal details, applicants may request for reconsideration within 30 days of receiving the declined reason.
Request for reconsideration may take place via the SRD website under the “Application for Reconsideration” tab or contact the SASSA toll-free call centre.
Please note that there is no set payment date for the R350 grant as it is a temporary grant.
