If you are refused an SRD Grant and you think they made a mistake, you can appeal the decision. First you need to run a Sassa status check to see what reason Sassa come back with for not giving you the R350 grant.
Millions of vulnerable individuals living in South Africa require financial support similar to the Social Relief of distress (SRD) grant. According to Sassa, millions of people apply for the R350 grant each month, but a significant number of these applications are rejected, leaving many without the relief grant.
For those whose R350 grant applications are declined, there is an avenue for appeal against Sassa's decision. However, it's important to note that the appeals process for the R350 grant has changed.
Notably, changes to the SRD grant encompass more than just alterations to the grant's legislation and qualifying criteria; they also encompass adjustments to the process of appealing a rejected R350 grant application.
To oversee appeals related to the SRD R350 grant, the Minister of Social Development (DSD) has appointed the Independent Tribunal for Social Assistance Appeals.
SRD Grant Requirements
To qualify for the social relief of distress grant, applicants need to meet specific eligibility criteria, which can be found on the SRD Sassa website. The R350 grant is available to all South Africans aged 18 to 59 who lack an alternate source of income. This means that they must not be receiving a salary or any other grants from Sassa. The eligibility criteria are straightforward.
Once an application form with personal details is submitted to benefit from Sassa's Social Relief of Distress grant, it's advisable to perform a Sassa status check to ensure successful submission.
In the event of Sassa rejecting an application and a disagreement arising with the decision, the first step is to launch an appeal. As with all social assistance appeals, the appeal process is conveniently accessible electronically so you should be able to view your appeal status.
Sassa reviews R350 grant applications monthly to ascertain that the grant recipients continue to require assistance.
Application Process For The SRD R350 Grant:
To apply for the SRD R350 grant online, follow these steps:
- Visit the SRD Sassa website (srd.sassa.gov.za application).
- Choose your citizenship criteria (either 'South African ID Holders' or 'Asylum Seekers and Special Permit Holders').
- Click on the yellow bar labelled 'click here to apply online' under the relevant section.
- Provide your mobile number.
- Click "send SMS."
- Enter the one-time pin sent by Sassa to your number.
- Complete the application process by filling in the required details.
- Checking Sassa Status for the R350 Grant:
Sassa SRD Status Check Guide
- Visit the SRD Sassa website
- Scroll down to 'Application status.'
- Select 'Click here to check online.'
- Fill in the required fields.
- You will then be able to view the status of your R350 grant application.
- Submitting an SRD R350 Grant Appeal:
Submitting An SRD Appeal Guide
- Visit the Independent Tribunal for Social Assistance Appeals (ITSAA) website.
- Enter your identification number.
- Enter the cell phone number used during the application process.
- Click "Send Pin."
- Once you receive the pin, input it and click "Submit."
- Choose the month you are appealing for.
- Select the reason for your appeal from the provided options.
- Click "Submit" to complete the appeal application.
- Checking the Status of Your R350 Grant Appeal:
Sassa Grant Appeal Status Check
- Visit the Sassa Appeals Website.
- Enter your ID number.
- Enter your telephone number.
- Track your appeal.
- Alternatively, you can contact the Sassa Call Centre at 0800 601 011 for assistance. If you've already submitted an appeal, there's no need to submit another or contact the Sassa office.
Importantly, ensure that your contact details are accurate, as the outcome of your appeal will be communicated through a confirmation message via SMS.
SRD Grant Appeals
It's vital to note that the social relief grant, commonly referred to as the R350 grant, doesn't have a fixed payment date. Sassa approves grant applications, and beneficiaries are notified via message when their payment is available for collection.
Upon the confirmation of a successful Sassa SRD status check appeal, payments will be initiated from the month of the initial application, following bank verification. Make sure your accurate bank account details are on record with Sassa to receive the grant payment directly.
If you don't get a Sassa grant that you believe you should, you can make a grant appeal to Sassa.
There is also a video with details on the Sassa appeal process.
Once you have submitted your appeal to Sassa you need to make sure that you check on the status of your appeal.
Sassa SRD Grant Banking Details
If you need to change your Sassa banking details - including banking details for your SRD grant we have all the details for you. As the grant is re-approved every month you need to make sure that your banking details with Sassa are correct or your grant won't be paid. The bank account must be in your own name as grants can't be paid into someone else's account. You'll find all the details in our Sassa banking details FAQ. You can also view our video on how to check your Sassa grant status.