How Sassa Verifies R370 Sassa Grant Applications

Please share this article


Millions of people have applied for the SRD grant. However, some people who applied for the R370 Sassa grant will be required to complete the Sassa facial recognition process. 

Advertisement i

The South African Social Security Agency (Sassa) receives millions of applications for the Social Relief of Distress (SRD) grant. After evaluating applications, Sassa encourages applicants to conduct a Sassa status check to see if they will be paid the grant.

Some R370 grant beneficiaries have been required to conduct a facial recognition check. Here's why. 

Facial recognition is required for identity verification if the R370 grant beneficiary needs to clear a referred status or when updating your mobile number.

'Referred' Sassa Status Meaning

A beneficiary will receive an R370 grant referred status there Their grant application has been flagged for review (referred). The beneficiary will need to use facial recognition to verify their identity.

There are a few reasons why an R370 grant application might be flagged for further review (referred).

One possibility is that there might be an incomplete application. This could be due to accidentally missing a required document during submission or even a simple error in the information the beneficiary provided. 

Another reason is data discrepancies. Sassa compares application details with other government departments. If there's a mismatch in information like income records or ID verification, they might need clarification before proceeding. 

Finally, Sassa may also randomly select applications for additional checks to ensure the overall integrity of its verification processors. 

Common Reasons to Change Mobile Number

R370 grant applicants will need to change their mobile number if they lose their phone or it gets stolen. The beneficiary will need to update their mobile number associated with the grant to ensure secure communication and receive important updates from Sassa.

Benefices may have switched phone numbers and want to update their contact information with SASSA to receive grant notifications and communication on the new number. There are also some cases where beneficiaries might have accidentally entered an incorrect phone number. 

The Facial Recognition Process

You will receive two SMS messages from Sassa. The second SMS will contain a link for verification. Clicking the link will initiate the facial recognition process.

It's important to note that this link is only valid for 72 hours (3 days).

If you encounter issues with receiving the SMS or the link expires, contact the Sassa call centre at 0800 60 1011. Alternatively, you can email [email protected] to request the SMS to be re-sent.

Suggested Article:

sassa paying grnats

Conducting a SRD grant status check informs applicants if and when they will receive an SRD grant payment. Here's how to check your Sassa SRD grant payment status.

Online Shopping Links

Takealot - Temu - Amazon - Shein


WhatsApp Channel

Sponsored Ad



Google News

Post-Matric Options


After completing your matric certificate exams, you are faced with a lot of post-matric options that can shape your future paths.

These options range from pursuing higher education at universities or colleges, entering vocational training programs, joining the workforce, or even starting your own business. There are so many choices but we are here to help.


Where to Study

Advertisement m

Other Articles

2024 has been dubbed the ‘super election year’. According to Statista, “around half the world’s population lives in the more than 60 countries holding national elections in 2024, and with roughly two billion eligible voters, this is being described as the largest election year in history.”


Latest SASSA articles

Sassa revealed that individuals can submit Sassa grant applications online. Here's everything you need to know about Sassa online grant applications. 

Millions of people living in South Africa are unemployed. These people can apply for the R370 grant in June 2024. 


Careers Advice

Everyone is spending so much time online these days - which has lead to Digital Marketing growing into a big business. Working in Digital Marketing promises a long and profitable career but what exactly does a Digital Marketer do? And how do you get into Digital Marketing?

Advertisement i