How SASSA R350 Grant Appeals Work

Has your application for the R350 grant been denied and you really need the grant? You still have a second chance by appealing! Here's how appeals for SASSA's Special Relief of Distress grant works.


SASSA gives applicants another go at the R350 grant if their applications was denied for a reason that they believe is not fair. This is done through an appeal process.

Applicants who saw their application being denied from February 2021 to April 2021 can still send in an appeal. The website will show “appeal cut off date expired” if you're appealing for applications sent in between May 2020 and January 2021.

In some cases, applicants have been told that they are registered with the UIF or are IRP5 registered. To find out more on this and what to do, click here.

So how do I lodge a R350 grant appeal?

  1. Go to the SRD Grant website
  2. Scroll down to 'Application for reconsideration'
  3. Click on the yellow bar
  4. Fill in the required fields

How can I track my SRD grant appeal?

  1. Go to the SRD Grant website
  2. Scroll down to 'Click here to apply online or check reconsideration status'
  3. Click on the yellow bar
  4. Fill in the required fields
  5. You will now be able to view your application status

If my appeal was successful, how will I know?

Should your appeal have been successful, you will receive an SMS notifying you and you will also be given instructions on what to do next.

It's important to not that there is no set timeframe for when your appeal will be approved.

When will my grant payment come through?

Payments will be made for the month you originally applied until April, as long as you qualify. SASSA has said that payments are still in progress.

There is no fixed payment date for the special R350 SRD grant. The grant came to an end on 30 April but payments are still being made. 

SASSA explained:

The payment may not necessarily be a double payment/lump sum or on the same day. It can be split over days or weeks.

The Special Relief of Distress (SRD) grant was a temporary arrangement made from government with SASSA responding to questions on an extension saying, "the decision does not lie with SASSA, unfortunately but with broader government".

The appeals process for the SRD grant will close on 31 May.

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