Sassa Explains R350 Grant Appeal Delays


The issue of people not yet receiving the outcomes of their Sassa reconsideration applications has got people panicking and frustrated. Sassa has explained how applicants can resolve setbacks to the appeals process. 


SASSA Spokesperson, Paseka Letsatsi said the reason for the delay in their processes for reconsiderations is due to engagements that Sassa is having with the National Treasury to make sure things are done properly.

This then solely depends on how speedily the matter is resolved between the two parties involved here.

Sassa has confirmed that they do have inter-department meetings with other governmental departments and also highlighted how the Covid-19 pandemic forced these departments to work together.

In the view of Sassa, these departments have tried everything in their power to resolve issues that affect people as quickly as possible because as public servants they believe that no one would make an application for the R350 grant if they did not need it.

Sassa spokesperson further explained:

We would like to encourage those who have made an application or those who have appealed…to make sure that whatever was a hindrance for us to ensure that we approve your application, it's sorted out. 

Letsatsi urges applicants who still appear on other government platforms to take the necessary steps in removing their names, as this will result in the Sassa system rejecting your application.

In instances whereby a person has not been employed for the past five years but appears in those government platforms, they should address the issue by going to a UIF related institution, which is the Labour department in this case, to request for their information to be removed from their database.

Sassa maintained that their mandate is to administer the distribution of social grants, not to conduct duties of other departments.

In the case of Home Affairs saying that your ID is fraudulent, Sassa has no authority to dispute that.

If you feel that you were unfairly excluded, make sure that you follow the reconsiderations process.

Sassa sends an SMS stating the reason for your application being declined, this then gives you an idea of which department to visit to resolve your issue.






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