If you have recently completed an undergraduate degree qualification and are looking to enter the world of banking, this learnership is an ideal opportunity to bridge your academic knowledge with real-world experience.
Advertisement i
Job Description
As one of the oldest and most successful financial institutions in the country, we’re always looking to hire dedicated, ambitious men and women to fill key future-fit roles in our ever-growing organisation.
Your tertiary qualification provides you with a solid foundation in critical thinking, problem-solving, and understanding business principles—skills that are invaluable in the banking sector. By combining this with the practical contact center exposure, you’ll gain within our voice branch environment, you will have the opportunity to understand how the banking ecosystem operates. This experience will deepen your insight into financial products, customer demands, and regulatory frameworks, giving you the tools needed to thrive in a fast-paced industry.
As part of this programme, you will also complete an Agile Banking Professional, Certificate in Banking at an NQF level 5. This qualification will enhance your knowledge and make you FAIS accredited, allowing you to unlock further opportunities in banking across South Africa.
Designed to help you gain valuable work experience, you will have a unique opportunity to gain proficiency in the following:
- Understanding the full value chain of Voice Branch, a call centre environment
- Build strong Communication and Service Skills
- Analyse and Process information
- Understanding the Financial and Regulatory Framework
- Resolving clients inquires
- Building relationships
- Ensure all correspondence and other communication is attended to professionally and promptly to ensure a consistently high standard of service
- Telephone and email etiquette
Qualifications
Have completed an undergraduate qualification.
Minimum Qualifications
- Be a South African Citizen
- Be between the ages of 18 and 30.
- Be able to speak, read and write English.
- Be computer literate.
- Not be permanently employed.
- Not be studying at any other institution.
- Not be registered on any other learnership/internship programme.
Additional Information
- Start Date: 01 October 2025
- End Date: 30 September 2026
- Learner Allowance: R6 800 per month
- Student Medical Aid
- Must be a South African citizen
- Must be under 30 years of age
- Maximum of 6 months of work experience
How To Apply
CLICK HERE TO APPLY
Do you want to get priority access to the articles about Learnerships, internships, bursaries and so much more on the Careers Portal website?
Then click here to make Careers Portal a Preferred Source.
Check out these other articles
Post-Matric Options
We helped you with past papers for your matric exams, so hopefully you are happy with your Matric results. So now you are faced with a lot of post-matric options that can shape your future paths. You might want to study law, teaching, or nursing. Of course studying is expensive so we have helpful advice about student loans, NSFAS bursaries, Fundi loans, ISFAP, and lots of other funding options.
These options range from pursuing higher education at universities , TVET Colleges or private colleges, finding student accommodation, entering vocational training programs (like Learnerships and internships), joining the workforce, or even starting your own business. There are so many choices but we are here to help.
Latest SASSA articles
Social grant beneficiaries who are still using South African Social Security Agency (SASSA) Gold Cards have been urged to switch to the new Postbank Black Cards before the deadline.
Where to Study
Berea College of Technology aims to provide high-quality career-focused education and training in response to human and environmental needs nationally and globally. They offer a wide variety of courses at their campus. Their campus is located in Durban.
Other Opportunities
The South African Qualifications Authority (SAQA) wishes to invite applications from suitable candidates who qualify for their 4 internship positions. Apply now!
The Joburg Theatre is recruiting young people to join their Learnership Programme for a Certificate in Cookery. We have all the details so you can apply now.
General News
Applying for your Smart ID Card has gotten even easier as you can now apply online via e-Home Affairs. Here is how to apply, upload documents and pay for your application all from the comfort of your own home.
Careers Advice
With soaring violence, devastating levels of women and child abuse combined with the debilitating effects of endemic poverty, HIV AIDS and high unemployment, as well as the prevalence of bullying, gangsterism and substance abuse, it is not surprising that South Africa has large-scale mental health issues.
