Information Technology Career Guidance

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What is Information Technology?

Information Technology (IT) refers to anything related to computing technology. Information Technology is the study, design, development, implementation, support or management of computer-based information systems. It deals mainly with software applications (e.g. computer programs, codes and instructions - within a computer) and computer hardware (such as screen, monitor or motherboard - physical components). IT workers help ensure that computers work well for people).


What are the duties and tasks of an IT Technician?

  • Set up workstations with computers and necessary peripheral devices (such as routers, printers, scanners, etc.) and also install software;
  • Perform troubleshooting to diagnose and resolve computer problems (repair or replace parts, debugging, etc.);
  • Ability to ensure secure information systems that will serve to protect the business from data loss and breaches of integrity;
  • Repairing equipment and replacing parts.

What skills and abilities are required to become an IT Technician?

  • Good communication skills to be able to listen, ask the right questions to find the problem, then come up with a solution that everyone can understand;
  • Excellent problem solving skills;
  • Patience and a positive attitude to help other employees or customers;
  • Outstanding organisational and time-management skills;
  • Good technical skills - must have an understanding of how computers work.

What are the minimum entry requirements to study Information Technology at a TVET College?

For the NC(V) Information Technology and Computer Science Programme: A Grade 9 Certificate + college requirements set per programme.

What should I do if I want to study Information Technology?

  • Visit or contact a TVET College nearest to you to enquire about the entrance requirements for the Information Technology course;
  • Visit Information Technology companies to gain more knowledge about the field and what it entails;
  • Contact DHET Career Development Services to provide you with free quality career information, advice and counselling services on 086 999 0123 or e-mail:[email protected]
  • Go for an aptitude test to help understand if a career in Information Technology is for you; 
  • Attend Career Exhibitions in your area to liaise with higher learning institutions and obtain application forms.

What are the benefits of studying Information Technology?

  • Opportunity for growth: There are many opportunities available for you to advance your career in the IT field as an entrepreneur.
  • Learn valuable IT skills: With the skills you learn, you can choose to work in any industry, even if it's not IT.
  • Advancing technology: One of the biggest benefits of getting into the IT field is that technology is always improving. This means that your skills will always be in demand.



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An IT professional hard at work.

Looking for institutions where you can study towards an Information Technology (IT) diploma? Here is a list of tertiary institutions offering just that. 


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