SASSA Opens Whatsapp Line For Questions


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SASSA has added Frequently Asked Questions (FAQ) to the Whatsapp line. This will make it easier for you to get answers to questions you might have about the R350 grant. 


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You need to download Whatsapp and have an active Whatsapp number in order to access the Frequently Asked Questions. Once this is done, you can follow the following steps. 

Step 1: 

Add  082 046 8553 as a Whatsapp contact and type "SASSA" 

Step 2:

Type FAQ

Step 3: 

Select the "Frequently Asked Questions" category

  1. Qualifying Criteria for Social Relief Of Distress
  2. How To Apply for the SRD grant
  3. Status Of My Application
  4. Banking And Payment Related Queries
  5. Multiple Applications And Rejections
  6. SASSA Contact Centres

The Frequently Asked Questions are also available on the SASSA website at www.srd.sassa.gov.za

 

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The South African Social Security Agency(Sassa) is still in the process of paying out the R350 grant to all qualifying applicants. However, if you are curious as to which grant payment collection methods Sassa currently has in place, then the following answer may be of interest to you. 

The President has confirmed that the SRD Grant is here to stay - and is going to be improved. So its still worth submitting an appeal if you were rejected unfairly for the R350 grant. Here is how the process you should follow and details on how long you can expect to wait. 


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