Graduates from Isa Carstens® Academy are recognised for their elevated professional development, which sets them apart. Industry employers, including dermatologists, plastic surgeons, cruise ship recruiters and salon/spa owners, consistently seek out Isa Carstens® graduates, acknowledging the significant value these individuals bring to their establishments.
What sets Isa Carstens® Academy graduates apart?
The answer lies not just in the technical skills they acquire but in the invaluable soft skills they develop through the academy’s holistic approach to education. Soft skills are non-technical abilities that relate to how individuals interact with others, manage their work, and approach problem-solving.
Students at Isa Carstens® Academy engage in over 600 hours of commercial practical experience, working with real clients, over and above the practical classroom sessions.
This hands-on experience, guided by passionate and expert educators, ensures that students not only master technical expertise but also learn to navigate the subtleties of client interactions, build rapport, and provide an unparalleled customer experience.
The success of Isa Carstens® Academy graduates stems from this comprehensive approach to education that integrates both technical training and the development of crucial interpersonal skills. Among these, effective communication is paramount.
Graduates are trained to listen to clients actively, articulate procedures clearly, and create an environment of trust and comfort—indispensable skills in client-focused industries.
Empathy and understanding are also at the core of the academy’s training philosophy. Students learn to connect with clients on a personal level, ensuring that each experience is tailored to meet individual needs. This empathetic approach not only enhances client satisfaction but also fosters long-term relationships, a key component of professional success in the beauty industry.
The beauty and wellness sector requires professionals who are adaptable and can respond swiftly to changing client needs and industry trends. Isa Carstens® Academy emphasises adaptability, preparing students to navigate various scenarios with confidence and poise.
Whether dealing with unexpected challenges or diverse client needs, graduates are equipped to maintain high service standards.
Moreover, Isa Carstens® Academy integrates cutting-edge technology, such as VR training, into its curriculum. This innovation allows students to simulate real-life client interactions, from greeting the client to recommending products and rebooking appointments.
The VR training sessions provide a safe space for building their confidence and preparing them for the complexities of the professional world.
Teamwork is another critical area of focus at Isa Carstens® Academy. Collaborating effectively with colleagues is essential in creating a cohesive and efficient work environment. Graduates from the academy are well-versed in working as part of a team, ensuring that every client receives the best possible care.
Team-based events like working as a unit at the annual Sani2C mountain biking race are just one of many external experiences where students apply classroom skills to real-world, diverse situations.
Time management is emphasised throughout the educational journey, with students learning to manage their schedules effectively to maximise client satisfaction. This skill is vital in fast-paced settings where timely service is key to a positive client experience.
Problem-solving is cultivated through both practical experience and innovative training methods, including the use of VR technology. Higher education differs from skills-based training because it enhances problem-solving and critical thinking capabilities essential for a successful career.
Finally, attention to detail and professionalism are consistently reinforced at Isa Carstens® Academy. Graduates are trained to maintain a high standard of care, ensuring that every aspect of the client’s experience is meticulously managed.
This commitment to excellence is a hallmark of the academy and a key reason why its graduates are so highly regarded in the industry.
The educational philosophy of Isa Carstens® Academy goes beyond imparting technical knowledge. It is about shaping well-rounded professionals ready to excel in their careers.
The academy’s unique approach, which includes extensive practical experience, small practical class sizes, and personalised coaching at the Wellness Sanctuaries, ensures that students graduate with not only the skills to succeed but also the confidence to thrive in a competitive industry.
