With this Graduate Programme you will be working for a company that is over 100 years old with strong values which are customer centric.
You will have access to personal services through the employee assistance program and wellness programs. You will be working for an organization that values employee development and rewards excellent performance.
The areas of responsibility include but are not limited to:
- Deliver a positive and professional client service experience to branch customers.
- Manage client inquiries at branches and documenting activities and outcomes.
- Escalate customer complaints or complex queries to supervisors and branch managers in a timely manner.
- Provide clients with technical assistance on products and services offered by AVBOB Member Value.
- Build positive client relations by checking in regularly and following up on active processes.
- Maintain client records and documenting processes.
- Through post service surveys, identify potential client services concerns and facilitate proactive intervention steps.
- Keep an eye on emerging trends in client services and assist the team in leveraging these trends.
- Recommend product improvements based on client services feedback.
There are also a number of other internship programmes that are open now at branches across the country.
HOW TO APPLY
CLICK HERE FOR THE GRADUATE PROGRAMME
CLIENT SERVICES INTERNSHIP - DURBAN
CLIENT SERVICES INTERNSHIP - WESTERN CAPE
CLIENT SERVICES INTERNSHIP - GAUTENG
CLIENT SERVICES INTERNSHIP - POLOKWANE
CLIENT SERVICES INTERNSHIP - EAST LONDON
FLEET INTERNSHIP - CENTURION
POLICY SERVICES INTERNSHIP - CENTURION
CLIENT SERVICES INTERNSHIP - MPUMALANGA
COMPLAINTS INTERNSHIP - CENTURION
ALTERNATIVE CHANNELS AND GROUP SCHEME INTERNSHIP
CLIENT SERVICES INTERNSHIP - PRETORIA
EMPLOYEE ASSISTANCE AND WELLNESS PROGRAMME INTERNSHIP
Closing date not specified