What Happens When Approved SRD Applications Go From No Paydate To Declined

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If you have been tracking your R350 Social Relief of Distress (SRD) grant application and realized that your approved status went from having no paydate to being declined, then you might want to know the reasoning behind this. Sassa has provided some clarification. 


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Many individuals who have applied for the R350 Social Relief of Distress (SRD) grant from the South African Social Security Agency (Sassa) have been approved for the grant but some have noticed that they went from having no payment date to being declined. 

Sassa said that this may be due to further verification being done on the applicant's bank account which found that the applicant had an income of more than R350 in their account. 

This would result in your application being declined as those who receive an income of more than R350 do not qualify for the R350 SRD grant. 

The main requirements for the SRD grant is that you do not receive any other sources of income as well as no UIF benefits or other grants, NSFAS included.

If you feel that a mistake has been made then you can submit a R350 grant appeal. You have 30 days after being given the reason for your rejected application to do so.

R350 grant applicants can submit their application appeals by following the steps listed below: 

  1. Visit https://srd.dsd.gov.za/
  2. Click on the green bar that says 'click here to lodge an appeal or check appeal status'
  3. Enter your ID number
  4. Enter your cell phone number
  5. Click 'send pin' and wait for the SMS which will contain the verification pin
  6. Enter the pin and click 'submit'
  7. Select the month you are submitting an appeal for
  8. Select the drop down arrow and choose the reason for your appeal 
  9. Click 'submit'

This appeal will mean that SASSA has to reconsider your application and you will have to give them good reason as to why you believe you should receive the grant.

You will then be notified with the outcome of your appeal via the Sassa website. 

The R350 SRD grant was introduced to financially assist disadvantaged South Africans who are unemployed and do not receive any source of income to support themselves and their families. 

Sassa constantly has processes in place to determine whether beneficiaries meet the criteria to receive the grant. 


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