Some applicants for the SASSA R350 grant are being left confused with many questions as they see a 'Debtor' SASSA grant status reflected when they check their SASSA application status.
SASSA has given some insight into what this means.
The agency has said that should you see this, it means that you were paid in the last round but when SASSA does audits, you were found to not have been eligible to be receiving the SASSA SRD grant.
In further explaining it, SASSA says:
You are regarded as a debtor if the Auditor General's findings indicate that you have other sources of income and SASSA previously paid when you didn't qualify.
SASSA then says that you will need to pay back those funds before you are considered for the new round of the SASSA R350 grant.
So how would you know if you have a 'debtor' SRD status? Well, SASSA has said that you would be notified through SMS and you will then have to settle your debt.
You could also see a 'debtor' SRD status when doing a SASSA SRD status check using the SRD website or WhatsApp.
Should you not be happy with this, you will need to contact SASSA. You can do this by ending an email to [email protected] or call SASSA at 0800 60 10 11.
You are not allowed to lodge a SASSA appeal if you were given a 'debtor' SASSA SRD status. Payments will resume if you still qualify, once all the R350s are recovered.
You can read our complete guide on how to make a grant appeal to Sassa.
When you want to check your appeal status we are here to help you with a comprehensive guide to the Sassa appeal process.
There is also a video with details on the Sassa appeal process.
Once you have submitted your appeal to Sassa you need to make sure that you check on the status of your appeal.