How To Check Your SRD Grant Appeal Status For SC19 Grant

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If you applied for the SC19 R350 Social Relief of Distress grant but were rejected then you may have appealed this application outcome. Here is how to track the status of your appeal. 


Sassa Status Check Appeal

The R350 Social Relief of Distress (SRD) grant was introduced during the Covid-19 pandemic by the South African Social Security Agency (Sassa) to provide financial assistance to individuals between the ages of 18 and 60, who are unemployed and do not receive any other form of income. 

The SC19 and SRD Grants - Actually The Same Thing

The staff at Sassa will refer to it as the SC19 when they are talking about the SRD grant.

The R350 grant is distributed to more than 7 million beneficiaries, however many applications are rejected because they do not meet the eligibility criteria. 

SRD Status Check Appeal

Those who have been rejected are able to lodge an appeal if they feel that their application was rejected unfairly. Because the status of your SRD grant can change each month, based on how much money is in your bank account, you need to check on the status of your SRD grant each month.

If you run the SRD status check and find you have been denied you might want to lodge an appeal if you think the decision was unfair.

How To Do Your Sassa Appeal Status Check For The SRD Grant

It is important to check your appeal status regularly to make sure that your appeal has not been lost. You must do the following to check your appeal status

  1. Visit the Sassa appeals website.
  2. Enter your ID number
  3. Enter your cell phone number 
  4. Track your R350 grant appeal

Sassa Contact Number For Toll Free Enquiries

If you are having difficulties with checking you appeal status then you can contact the Sassa call centre on 0800 601 011. 

It is important to ensure that you have provided the correct contact number as Sassa will contact you via SMS to inform you of the outcome of your appeal. 

Sassa receives high volumes of appeals so it may take up to three months for your appeal to processed and an outcome to be sent to you. However, you will be paid from the date on which you initially submitted your application. 

Appeals may be rejected if applicants do not meet the criteria to qualify for the R350 grant. This may be due to the applicant not meeting the age requirements for the grant or the applicant may be receiving income, such as a salary, UIF payment or a bursary. 

If you don't get a Sassa grant that you believe you should, you can make a grant appeal to Sassa.

When you want to check your appeal status we are here to help you with a comprehensive guide to the Sassa appeal process.

There is also a video with details on the Sassa appeal process.

Once you have submitted your appeal to Sassa you need to make sure that you check on the status of your appeal.

Independent Tribunal For SC19 Appeals

SRD grant appeals are finalised by the Independent Tribunal for Social Assistance Appeals (ITSAA). However, those who are unhappy with the outcome of their appeal may approach the high court for judicial review within 180 days of receiving the ITSAA’s decision. 

You can run a Sassa status check appeal if you don't agree with the decision of the independent tribunal.


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Sassa offices.

Millions of vulnerable people receive financial support in the form of social grants, but some individuals have been unsuccessful when they submitted a grant application. These individuals have the right to submit an appeal application.


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The South African Social Security Agency(Sassa) is still in the process of paying out the R350 grant to all qualifying applicants. However, if you are curious as to which grant payment collection methods Sassa currently has in place, then the following answer may be of interest to you. 

The President has confirmed that the SRD Grant is here to stay - and is going to be improved. So its still worth submitting an appeal if you were rejected unfairly for the R350 grant. Here is how the process you should follow and details on how long you can expect to wait. 


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