Unisa's May/June examination period was off to a rough start. Now, Unisa is working on a solution for students who could not write their exams in the past two weeks due to technical glitches or postponements. Students will be notified of the new exam dates soon.
Students experienced glitches and poor communication about postponement as they started exams.
Unisa has said that the glitch on the MyUnisa portal was "due to overcapacity issues during a very busy exam period"
The institution has stated, "We apologise for the frustration caused" and that they are working on resolving the issues experienced.
Unisa has added a "Speak to us" feature on their exam portal. This allowed students to directly contact lecturers through email or calling so that they can receive assistance should they need it.
This feature can be accessed here.
We are working on a solution for students who could not write their exams in the past two weeks due to technical glitches or postponements. Students will be notified of the new exam dates soon. #MyUnisaExams pic.twitter.com/MDHoXEgkEh
— Unisa (@unisa) June 8, 2020