Unisa Students Can Now Get Exam Assistance

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Are you a Unisa student and need some help during your examinations? Well, Unisa offers a service to students like you. You can get help during the examinations by contacting the Student Communication Service Centre.

Are you a Unisa student and need some help during your examinations? Well, Unisa offers a service to students like you. You can get help during the examinations by contacting the Student Communication Service Centre.

The Student Communication Service Centre is there to help you if you come across problems or errors when you're doing your online exam/assessment submission.

Unisa students can contact the Student Communication Service Centre on 080 000 1870 or email [email protected] as soon as this happens and you will be assisted.

Students will need to include the following:

  • Your student number
  • Your module course code
  • Name of the college
  • Name of the Lecturer (if known).
  • A description of the problem.  Include the internet browser you are using, and its version (if known).
  • Information about your internet connection speed, if the issue involves pages loading slowly (if known).
  • Include a print screen of the problem if there is time.
  • The date and approximate time of your submission or occurrence of an issue.

If this doesn't work for you, you can also contact:

  • Department of Student Assessment Administration
    • Call Centre Landline: +27(0)11 471 2433
  • College of Agriculture and Environmental Sciences
    • Ms N Molefe
    • Contact Center Supervisor
    • Email: [email protected]
    • Landline: +27 (0)11 471 3691
  • College of Accounting Sciences
    • Ms C Tuge
    • Contact Center Supervisor
    • Email: [email protected]
    • Landline: +27 (0)12 426 4456/ +27 (0)12 429 2982
  • College of Economic & Management Sciences
    • Ms P Ngcobo
    • Contact Center Supervisor
    • Email: [email protected]
    • Landline: +27 (0)12 429 8650/ +27 (0)12 429 4462/ +27 (0)12 429 3925
  • College of Education
    • Mr SM Shabangu
    • Coordinator Student Support
    • Email: [email protected]
    • Landline: +27 (0)12 429 2645
  • College of Human Sciences
    • Ms. D. Mbengwane
    • Contact Center Supervisor
    • Email: [email protected]
    • Landline: +27 (0)12 429 8285
  • College of Law
    • Ms L Boyi
    • Contact Center Supervisor
    • Email: [email protected]
    • Landline: +27 (0)12 429 4105
  • College of Science Engineering & Technology
    • Ms M Komane
    • Contact Center Supervisor
    • Email: [email protected]
    • Landline: +27 (0)11 670 9228

Unisa has also stated the following:

Students who are struggling to submit file upload assignments or portfolios through the myModules sites, should rather use the Assignment Submission option in myAdmin or the “Submit assignments (MCQ & File uploads)” on the myUnisa home page.

Should you have any other student enquiries, click here.

Click here for A Guide To Online Exams For Unisa Students.


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