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UIF Has Delays In May Applications


The Unemployment Insurance Fund (UIF) said they could not accept May applications due to a broken cable. These application were for the Temporary Employee/Employer Relief Scheme (TERS). 

Those wanting to apply for the Temporary Employee/Employer Relief Scheme (TERS), which had applications start on 26 May, found themselves unable to do so. The Unemployment Insurance Fund (UIF) said they could not accept May applications, resulting in many complaints, due to a broken cable. 

"The fault of connectivity in Pretoria is due to a damaged fibre cable that links the UIF to the SITA’s datacenter.", said UIF's Commissioner, Teboho Maruping, on Wednesday.

UIF aimed to have the problem sorted in this week so that they could continue processing May applications as soon as possible. Individuals who applied have now had delays in knowing whether they were able to benefit from the relief scheme as well as getting payments. 

Maruping said, "It should be noted that in the last two months we have had peak traffic as a result of our lockdown relief benefits. In general we have managed to keep our heads above water under those circumstances and there is no reason why we will not push ourselves to do our utmost to catch up."

UIF has paid R15 billion of the R40 billion set for TERS benefits to around three million workers. It was however reported that there was 76,000 employers and 559,000 employees who had their claims rejected. This would result in a total of R2.3 billion not being paid. 


UIF has since fixed the cause of the problem and will now be processing applications for May as well as sorting out backlogs. Employers, as well as employees, will now be able to apply for the TERS fund. Minister of Employment and Labour, Thulas Nxesi, has apologised for the delay and has confirmed that UIF is now back on track with procedures.

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