Sassa Grant Recipients Urged To Stop Misconduct At Post Office Queues


While the South African Social Security Agency (Sassa) continues to disburse the Social Relief of Distress (SRD) grant for this month, the South African Post Office has noted misconduct among beneficiaries at its branches. This is what they have to say about it.


The South African Social Security Agency (Sassa) is currently in process of paying out the Social Relief of Distress (SRD) grant for May. Thus whichever R350 grant payment collection you may have opted for, it is advisable to keep track of the outcome of your SRD grant application.  

It has emerged that, in order to avoid waiting for extended periods to collect their grant payment, some grant recipients have been paying bribes to self appointed queue marshals at the post office.

Upon learning of this, the South African Post Office (Sapo) issued a statement on Monday in which it warned applicants against paying bribes to self-appointed queue marshals outside its branches in exchange for being moved to the front of the line.

The post office advises beneficiaries not to consider paying such bribes. Paying or soliciting a bribe constitutes criminal activity,

The Sapo has also advised applicants to take advantage of the option that permits them to collect their R350 grant at any Pick n Pay, Boxer, Shoprite, Checkers, or USave supermarket.

According to Sapo, this alternative option is available at , and Sassa can be reached at 0800 601 011.

Additionally, anyone who used their phone to apply for the R350 grant and selected the post office as their collection place can specify when they apply that they want to withdraw their grant from any Pick & Pay, Boxer, Checkers, Shoprite, or Usave supermarket.

Furthermore, beneficiaries who receive the Covid-19 Social Relief of Distress (SRD) grant can queue separately from those who need to make other transactions at the post office. This ensures that all customers have the least possible waiting time.




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