No Consent, No Application — Sassa


The South African Social Security Agency (Sassa) receives millions of applications from applicants hoping to receive grants for financial assistance. However, some applicants might not be aware that not following some processes might negatively impact their grant application. 



Sassa caters to people who are young, old, disabled, orphaned, and war veterans who are unable to support themselves. To receive financial support from the government, individuals need to make applications either online or at Sassa offices which are available countrywide.

As part of the application process, applicants have to give consent for their information to be verified. Sassa has emphasized that should a person not give consent for their information to be verified (with other organisations on behalf of the Agency), then Sassa will not accept your application.

It is for this reason that all applicants are urged to give consent, as this will indicate whether Sassa can go ahead to verify the information they supply.

Once the verification process has been concluded, applicants will receive communication via SMS from Sassa, informing them of the outcome of their grant application.

It is advisable that applicants use the correct contact number for their grant application as it will also be easy to receive communication from Sassa and bank notification should funds be available for withdrawal.

Rejected applicants can reapply through the reapplications process that is available to be pursued within a specified timeframe after receiving the outcome of their application. For enquiries, contact the Sassa toll-free number on 0800 60 10 11 or send an email to [email protected](link sends e-mail.

There is more information available online regarding how to apply for a social grant.




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