Long Queues Are Cut For R350 Grant Beneficiaries

Due to SASSA beneficiaries having to wait in long queues for their Special COVID-19 SRD grants, the South African Post Office has decided to implement a system to decrease the waiting time for these beneficiaries.


The South African Post Office believes that the system will make it easier for beneficiaries to adhere to the COVID-19 social distancing requirements.

The system has been introduced in the North West, Free State, Limpopo and Mpumalanga provinces.

According to a statement released by the Post Office, each day of the week is reserved for different beneficiaries and depending on the last three digits of their ID numbers.

The following days are reserved for beneficiaries with these last three ID digits:

  • Monday is reserved for 083 and 088.
  • Tuesday is reserved for 084 and 089.
  • Wednesday is reserved for 080 and 089.
  • Thursday is reserved for 081 and 086.
  • Friday is reserved for 082 and 087.

The Post Office has reserved the first week of the month for paying social grants to those collecting Disability, Elderly, and Child Grants.

Separate queues have been made available at post offices to decrease the waiting time and to ensure social distancing between beneficiaries.

The statement explained that “one queue is reserved for beneficiaries of the R350 grant, while the other queue is for all other transactions. There will be queue walkers, who will check ID numbers to ensure that the system is implemented.”

Beneficiaries are urged to call South African Social Security Agency (SASSA) for more information on 0800 60 10 11 from 8 am to 4 pm, Monday to Friday.

Alternatively, beneficiaries may visit SASSA's website on www.sassa.gov.za

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