How To Make An Appointment To Visit Unisa

Unisa has opened offices and campuses for students to access. However, a booking is required to visit a campus or office and without a booking, access will be denied. Here's where to find the Booking App and how to use it.

Unisa students are now able to visit campuses regional offices but will have to make an appointment using the Booking App. You will have to register on the Unisa booking app to book a spot before you visit one of Unisa’s campuses or centres.

Previously, the University said, "Unisa regional offices and other student service points will start opening for students from 1 October 2020 onwards." If you wish to pay a visit to a Unisa regional office, you will have to first make an appointment through the Unisa Booking app which Unisa says will be communicated to students soon.

Now, they've made this information available. The app can be accessed via a browser or phone, is now available at

How To Use The Booking App

  1. You must first register as a user. Click on "Sign Up" and follow the instructions. You must register with your myLife e-mail account and a password of your choice (ie you do not simply log in with your current Unisa credentials).
  2. Once you have registered, a "New Unisa access registration" e-mail will be sent to your myLife e- account. Verify your registration and then click on "Sign In" to book a visit to a Unisa campus.
  3. Once you have registered, you can sign-in using the first tab ("Sign In").

Bookings are specific to a campus and building and must be in one of two time slots: 08:00-12:00 or 13:00-17:00. 

Unisa suggests that students take a screenshot or make a print-out of your booking.

A limit of 150 students will be allowed per time slot at the locations for safety. Unisa has said, "When you make a booking, you must confirm that you do not have any Covid-19 symptoms at the time of booking. For this reason, a booking can only be done a day in advance."

At the campus entrance, your student card will be scanned by a security officer and your temperature will also be measured and recorded. Your card may also be scanned before access to a building is allowed.

Students have however complained that they lack data to download and use the Booking app. Students have also found that no answer was received at gates at campuses even after waiting for more than an hour. 

"Please do not book to visit a campus or building if you do not plan to visit it. Please be considerate and allow other students the opportunity to visit a campus. If you cannot honour your booking, please delete your booking," said the University.

Another student said that this was "too much admin" and that they should just keep the offices closed. 

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