Home Affairs Offers These Services Under Level 2

The department of Home Affairs has updated the services that are available under lockdown level 2. This is after some services were put on hold during level 5, 4 and 3. 

The following services are now available under lockdown level 2. 

  • Applications for the first issue of Identity Card or Green Bar -coded Identity Document; 
  • Applications for Identity Cards or Green Bar -coded Identity Documents by persons who have been issued with a Temporary Identity Certificate during the national state of disaster, which certificates have expired; 
  • Applications for amendments of personal particulars; 
  • Applications for rectification of personal particulars; and 
  • Back Office records retrieval services.

Minister of Home Affairs Aaron Motsoaledi said Home Affairs said Temporary IDs have been extended to be valid until the end of October.

“Of the total issued TICs [Temporary ID Certificates] , 65 129 have expired. Holders of these expired TICs are now eligible to apply for Smart IDs. The validity period of the remaining 282 658 TICs has been extended to 31 October 2020,” said Motsoaledi. 

He said Home Affairs was doing its best to deliver services to the public during the pandemic.

“During each lockdown level, we analyse the numbers of people who normally visit our offices and determine which services we can offer safely. At all times, we aim to protect the lives of our employees and citizens while ensuring access to essential services. In reality, the pandemic is still with us and we want to keep the numbers of people who could be exposed to the virus in our offices to a bare minimum,”.

What services were available under other levels?

Under level 5, home affairs was only open for services like death registrations, temporary ID (for people who had lost their IDs) and copies of birth certificates. 

When the president announced lockdown level 4, home affairs decided to offer more services. They added smart cards/ID books and birth registrations to the three services they were already offering under level 5. 

Level 3 meant home affairs could add more services like marriages, late registration of birth, passports and smart ID applications for matric learners.

Now that the country has moved to level 2, Home Affairs is still offering all of the services it offered under other levels.

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