The Social Relief of Distress (SRD) grant is a crucial support mechanism for unemployed individuals living in South Africa, as it ensures that vulnerable individuals receive some money to support themselves with the basics. Millions of people would have applied for April 2025 but not everyone would have been successful.
The South African Social Security Agency (Sassa) has said that there are a number of circumstances under which applications for the SRD grant may be declined.
Why Your SRD Grant Application Was Declined
Your application might be rejected because you do not meet some of the eligibility requirements, for a number of reasons, including:
- Sassa finds that as an applicant, you have been employed and it is indicated that you have made income tax contributions.
- The personal details that you have provided do not match the ones from the Department of Home Affairs.
- It is found that as the applicant, you are a current recipient of a Social grant other than a child grant.
- If you are registered with and benefit from the National Student Fund Aid Scheme (NSFAS).
- If the applicant qualifies for UIF benefits based on TERS OR Contributions to UIF OR is currently receiving the Unemployment Insurance Fund benefit.
- If the applicant is employed in a government institution.
- If you do not meet the age requirements or are above the age of 60.
- If as a beneficiary you have been registered as deceased on the Department of Home Affairs database.
- You receive more than R624 in your bank account during the month
However, Sassa encourages those rejected from the SRD grant to not immediately reapply. Sassa Spokesperson, Paseka Letsatsi, explained that if people reapply for the SRD grant after their first application was rejected, the system will automatically reject their second application.
What To Do
Instead, you should submit an SRD grant appeal. The SRD grant appeal process is available to those who believe that they have been rejected unfairly.
Applicants can submit their appeals online through the Sassa appeals website. When submitting the appeal, individuals must provide supporting documentation to substantiate their claim. This may include proof of income, identity documents, and other relevant information.
How To Appeal Your R370 Sassa Grant Rejection For April
- Visit the ITSAA website.
- Enter your South African ID number.
- Enter the cell phone number used during the application process.
- Click "Send Pin" and wait for an SMS with a verification code.
- Once you receive the pin, enter it and click "Submit."
- Select the month for which you are appealing
- Choose the reason for your appeal from the provided options.
- Click "Submit" to complete the appeal process.
The SRD appeals are evaluated by an Independent Tribunal, ensuring a fair and impartial assessment.
If your appeal is successful, you will receive an SMS notification. If you don't hear back within 90 days, you can check the status of your appeal online.
How to Check Your SRD Grant Appeal Status For April
If you’ve submitted an appeal, you can check the status to see if the ITSAA has upheld or overturned Sassa’s decision. Here’s how:
- Visit the Sassa Appeals Website: Go to the official Sassa appeals site.
- Enter Your Information: Provide your ID number and cell phone number.
- Track Your Appeal: Click "Track Appeal."
If your appeal is unsuccessful, you may need to take further action, such as approaching the High Court for a review.
