NSFAS Appoints New Executive Board Member As Investigation Into CEO Continues

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While NSFAS awaits the outcome in the investigation into the CEO Andile Nongogo, the financial aid scheme has made an appointment to its executive. NSFAS believes the appointment will improve application processing, allowances disbursement, and customer care.


Errol Mandla Makhubela has been appointed as the new Executive: Core Business of the National Student Financial Aid Scheme (NSFAS). He will begin work at the government bursary scheme at the beginning of December 2023. 

Makhubela will join the NSFAS Executive Management team responsible for various aspects of student support, quality assurance, and services to enhance the student experience.

They have background in the South African financial services sector, having served as the Chief Director at the National Treasury and chaired significant boards, including the Financial Sector Development and Reform Program and the SADC Exchange Control Committee.

Makhubela’s educational background includes a Bachelor of Commerce degree in Economics and Finance, a postgraduate degree in the Law of Banking and Financial Markets, and a master's in business leadership (MBL). 

NSFAS expects his appointment is to ease the workload for other executives at NSFAS. The bursary scheme also anticipates that his extensive experience will add value to key operational areas such as NSFAS application processing, NSFAS allowances disbursement, and customer care. 

Mr Makhubele’s arrival will bring much needed relief among Executives who had to multitask after the departure of our COO, Ms Nthuseng Mphahlele

Makhubela will also oversee the implementation of new policies, particularly related to student accommodation and direct payments

NSFAS is confident that the wealth of experience Mr Makhubela possesses will bring more value to the organisation’s key operation areas where applications processing, disbursements of allowances and customer care experience are handled.

The NSFAS Board sees this appointment as a critical step in strengthening the organisation's leadership and executing its mandate. NSFAS also revealed that more appointments are expected in the future to build a more capable team.

NSFAS CEO Investigation 

NSFAS is currently awaiting the outcome of an investigation into CEO Andile Nongogo who  was placed on special leave in August. This decision stemmed from allegations of maladministration from his previous employer. 

Claims against Nongogo raised concerns that service providers from his previous job have also become involved with NSFAS. The investigation wants to determine whether these service providers are registered financial entities and whether there is a historical business and tender relationship between the CEO and the director of these companies. 

Reports indicate  that Nongogo was not only present but also participated in, the process of selecting and awarding these contracts to the four Financial Service Providers. The companies are Coinvest, eZaga, Noracco and Tenet Technology.

Suggested Article:

Nsfas CEO.

Shocking revelations in the NSFAS poor governance scandal have emerged, leaving the bursary provider's CEO with egg on his face. The new direct payment system implemented by NSFAS has been a source of frustration for South African students for some time now. 


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