Telephony experience isn't essential, we're keen to speak to candidates from a variety of customer service backgrounds.
What will you be doing?
• Helping with general queries
• Supporting members of the public and providing advice
• Arranging after care calls where needed
What are we looking for?
• Previous customer service experience - contact centre is desirable but not essential
• Excellent telephone manner
• Ability to empathise with individuals who may be worried / struggling
• Computer literate - able to pick up new systems