An Assistant Manager main purpose is to maximize the sales/turnover of the branch, control stock losses, manage the administration of the branch and effectively manage and motivate the staff in the store.
Ensure that brand standards are implemented & maintained in line with customer expectations.
Coordinate daily customer service operations (e.g. sales processes, orders and payments)
Supervise and motivate staff to ensure that daily targets are met.
Manage the store in the absence of the Store Manager.
Ensuring that stock losses are under the bench mark
Admin standards are met.
Keeping updated with the latest trends in terms of stock coming in (unpacking process).
Opening and Closing of the store.
Grade 12 / Matric
Further qualifications related to retail / business will be an advantage
Minimum of 3 years’ experience in the Retail Sector.
Fluent in English (Written and Verbal).
Computer Literate and Numeracy skills
A strong logical thinking and analytical ability.
Strong leadership and organisational abilities.
Customer care skills, the ability to interact and communicate with customers.
Ability to work independently, as well as be a team player.