Need Help With NSFAS Wallet?

NSFAS-Funded students who qualify to receive allowances directly from NSFAS will receive cash funds in their NSFAS Wallets. If you need further assistance with your NSFAS wallet here's what to do. 

The National Student Financial Aid Scheme (NSFAS) provides students with a NSFAS wallet which allows students to withdraw cash or spend at any merchant registered by NSFAS.

To receive NSFAS Allowances through NSFAS Wallet students will need the following:

  • Your own cell phone and valid SIM card 
  • You must sign your NSFAS Bursary Agreement if you are a new student to NSFAS
  • You will not need to withdraw cash to pay your landlord or any registered merchant.

If students have any questions related to the NSFAS wallet they can send an email with their queries to walletquery@nsfas.org.za

The following information must be provided in the email: 

  • ID Number
  • Full names and surname
  • Cellphone number and email address
  • Physical and or postal address
  • Description of your query

For more information, head to https://nsfas.org.za/content/

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