How Can I Contact NSFAS?

Needing to contact NSFAS directly? NSFAS is available to assist through the following contact information:

Advertisement
 

NSFAS Virtual Contact Centre

 Email: info@nsfas.org.za
 Facebook:National Student Financial Aid Scheme
 Twitter: @myNSFAS
 Instagram: @myNSFAS

Account, Payment and Balance Enquiries

For queries regarding payments and balances:

Tel No.: 08000 67327
Email: collections@nsfas.org.za

For general enquiries relating to accounts:

Email: queries@nsfas.org.za

For general, student and NSFAS Wallet enquiries

For all other queries regarding students:
Tel No.: 08000 67327
Email: info@nsfas.org.za

Postal Address
University and TVET College documents
Private Bag X4, Plumstead 7801, South Africa

Postal Address
NSFAS Wallet documents
Private Bag X6, Plumstead 7801, South Africa

Physical Address
10 Brodie Road, House Vincent 2nd Floor, Wynberg, Cape Town 7700

Vuvuzela Fraud & Corruption hotline

To submit information on fraud or corruption identified or witnessed:

Tel No.: 0860 247 653
Email: nsfas@thehotline.co.za
Fax2Email: 086 726 1681
SMS Call Back Number: 30916
www.thehotlineapp.co.za
www.thehotline.co.za

For the submission of legal documentation for the attention of the National Student Financial Aid Scheme

Email: legal@nsfas.org.za

Legal documentation not submitted and logged through this dedicated mailbox will be deemed invalid and will not receive timeous attention

Outreach and Community Event Invites

For all queries regarding outreach and community event invites:
Tel No.: 021 763 3200
Email: outreach@nsfas.org.za

Article Category

Other Articles

Applications for 2022 are open at Goldfields TVET College. They offer a wide variety of courses at their campuses as well as learnerships. 

If you've done a SASSA grant status check for the SRD grant and it said 'debtor', you might be confused. We might be able to help you understand what this means and what you have to do.