iStore Learnerships - Support Technician


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It's one of the most sought-after places to work! Now the iStore is offering a Learnership for a Support Technician to work as part of their in-store tech teams. We have all the details so you can apply now.


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2024 Learnership

Do you have a passion for technology and innovation? Are you looking for an exciting opportunity to kickstart your career or gain valuable leadership experience?

Look no further than the iStore! They are seeking dynamic and talented technical support learners to join our in-store tech team.

At the iStore, we're committed to creating a fun and exciting work environment where you'll have the opportunity to grow and develop your skills. We offer competitive compensation, training and development programs, and the chance to work with some of the most talented and passionate people in the industry.

As a Technical Intern, you'll be an integral part of our store's technical team, working alongside experienced technicians to troubleshoot and resolve customer issues, install and troubleshoot software, and provide support to our customers. You'll get hands-on experience with the latest Apple products and technologies, including Mac, iPhone, iPad, Apple Watch, and more.

Our ideal candidate is self-motivated, detail-oriented, and eager to learn. You should have a strong passion for technology and a desire to help customers get the most out of their Apple products. 

Minimum Requirements:

  • Completed Matric
  • Basic knowledge of computer hardware and software
  • Familiarity with common operating systems (e.g., Windows, macOS, Linux)
  • Basic understanding of networking concepts and protocols
  • Ability to troubleshoot and solve technical problems
  • Excellent communication and interpersonal skills
  • Ability to work well in a team environment
  • Strong customer service orientation
  • Familiarity with support ticketing systems

Responsibilities:

  • Provide technical support to customers in-store and over the phone
  • Troubleshoot and resolve issues with software
  • Install and configure new hardware and software for customers
  • Provide support to customers on how to use their Apple products
  • Maintain accurate records of customer interactions and repairs
  • Work closely with other members of the technical team to ensure the smooth operation of the store

Key Competencies:

  • Learning Agility: Ability to learn quickly and adapt to new technologies and processes
  • Analytical Thinking: Ability to analyse and break down complex technical problems into manageable parts
  • Initiative: Ability to take ownership of problems and follow through to resolution
  • Attention to Detail: Ability to pay attention to details and ensure the accuracy of work
  • Time Management: Ability to manage time effectively and prioritize tasks based on urgency and importance
  • Professionalism: Ability to maintain a high level of professionalism and work ethic in a fast-paced and challenging environment

Don't miss out on this amazing opportunity to join our team and help us deliver the best customer experience possible. Apply today and let's make a difference together!

HOW TO APPLY - 2024 Learnership

CLICK HERE TO APPLY

 

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Post-Matric Options

 

We helped you with past papers for your matric exams, so hopefully you are happy with your Matric results. So now you are faced with a lot of post-matric options that can shape your future paths. You might want to study law, teaching, or nursing. Of course studying is expensive so we have helpful advice about student loans, NSFAS bursaries, Fundi loans, ISFAP, and lots of other funding options.

These options range from pursuing higher education at universities , TVET Colleges or  private colleges, finding student accommodation, entering vocational training programs (like Learnerships and internships), joining the workforce, or even starting your own business. There are so many choices but we are here to help.

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Teaching is still a solid career choice in South Africa. It’s got plenty of opportunities and offers job stability, especially in such unpredictable times.


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