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The GPAA Vacancy Opportunities

Government Pensions Administration Agency

The Government Pensions Administration Agency (GPAA) is looking at sharing its skills and expertise with some of South Africas capable and energized young professionals.

Government Pensions Administration Agency (GPAA) Vacancies

CLIENT LIAISON OFFICER

REF NO: CLO/NC-KIMB/2019/05-1P

SALARY : R376 596 per annum (Basic salary) (Level 09)

CENTRE : Northern Cape (Kimberley) Regional Office

REQUIREMENTS :

  • A three year degree/national diploma or equivalent three year qualification (at least 360 credits) with a minimum of four (4) years’ experience in client relations management.
  • Computer literacy that would include a good working knowledge of Microsoft Office products.
  • Valid driver’s license is mandatory, at least two years old (a certified copy must be attached to the application).
  • Proficiency in English is a requirement and the ability to speak any of the other official languages in the province applying for, would be an added advantage.
  • Geographical knowledge of the province for which application is made.
  • Excellent customer relations experience.
  • The applications of individuals currently residing in Northern Cape may receive preference. Knowledge of Employee benefits.
  • Knowledge of client relations management.
  • Knowledge of GPAA/GEPF’S products and services.
  • Excellent problem solving skills.
  • Strong customer orientation and customer relations.
  • Excellent presentation skills.
  • Excellent communication skills at all levels in and outside the organization (verbal and written).
  • Outgoing personality.
  • Ability to build strong network relationships.
  • Ability to take responsibility and to work independently.
  • Analytical skills.

CUSTOMER SERVICE AGENT

REF NO: CSA/NC - KIMB/2019/05-1P

The purpose of the role is: To provide administrative functions and to resolve queries and complaints on first contact within the Clients Relationship Management environment.

SALARY : R208 584 per annum (Basic salary) (Level 06)

CENTRE : Northern Cape (Kimberley) Regional Office

REQUIREMENTS :

  • An appropriate three year tertiary qualification (at least 360 credits) with 18 months proven experience in processing life insurance/employee benefits or client relationship management/client care OR a Grade 12 Certificate/Senior Certificate (Matric) with three years proven experience in processing life insurance/employee benefits or client relationship management/client care.
  • Knowledge of GEPF products and services will be an advantage.
  • Computer literacy that would include a good working knowledge of Microsoft Office products.
  • Proficiency in English is a requirement and the ability to speak any of the other official languages in the province applying for, would be an added advantage.
  • The applications of individuals currently residing in Northern Cape Province may receive preference.
  • Excellent problem solving skills.
  • Excellent presentation skills.
  • Excellent communications skills, both verbal and written.
  • Ability to communicate with clients.
  • Time management skills.
  • Self-management – being able to work independently.
  • Knowledge of Employee Benefits.
  • Knowledge of client relations management.
  • Geographical knowledge of the Province applying for

CUSTOMER SERVICE AGENT

REF NO: CSA/MPU/05-1C (12 months contract)

The purpose of the role is: To provide administrative functions and to resolve queries and complaints on first contact within the Clients Relationship Management environment.

SALARY : R208 584 per annum (Level 06) plus 37% in lieu of benefits

CENTRE : Mpumalanga Regional Office

REQUIREMENTS :

  • An appropriate three year tertiary qualification (at least 360 credits) with 18 months proven experience in processing life insurance/employee benefits or client relationship management/client care OR.
  • A Grade 12 Certificate/Senior Certificate (Matric) with three years proven experience in processing life insurance/employee benefits or client relationship management/client care.
  • Knowledge of GEPF products and services will be an advantage.
  • Computer literacy that would include a good working knowledge of Microsoft Office products.
  • Proficiency in English is a requirement and the ability to speak any of the other official languages in the province applying for, would be an added advantage.
  • Excellent problem solving skills.
  • Excellent presentation skills.
  • Excellent communications skills, both verbal and written.
  • Ability to communicate with clients.
  • Time management skills. Selfmanagement – being able to work independently.
  • Knowledge of Employee Benefits.
  • Knowledge of client relations management. G
  • eographical knowledge of the Province applying for.

Pages

Opportunity Closing Date: 
Friday, May 31, 2019
Opportunities Offered By : 
Opportunity available in: 

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