NSFAS Email Address - NSFAS Contact Details - The National Student Financial Aid Scheme

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If you want to apply for student funding - or you need to make enquiries about your student funding - you will need to get in contact with NSFAS, the National Student Financial Aid Scheme. We have all the contact details for you, including the toll free number and email address.

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NSFAS Contact Details

NSFAS is the National Student Financial Aid Scheme which is a government bursary fund for students through the NSFAS funding. We have the NSFAS contact details for you.  

NSFAS application and registration opens in the later part of the year for eligible students with the NSFAS closing date usually being in the next calendar year.

NSFAS gives bursaries to students from poor and working class backgrounds which goes beyond just paying for your fees. They'll also pay for your registration, accommodation, transport, books through NSFAS allowances.

Eligible students can apply for NSFAS financial aid during the application period. The National Student Financial Aid Scheme funds students in higher education at public universities or public TVET Colleges. The NSFAS funding is available for degrees and diplomas and the benefit of a full bursary is there are no student loan repayments to worry about after you graduate.

The NSFAS funding is available to student from working class families where the combined household income is not more than R350,000 per year. If you qualify you can submit your NSFAS application via the NSFAS website. There is a simple process to apply for NSFAS where you register with your ID number - and very few supporting documents are needed.

So what are the NSFAS funding requirements?

The most important requirement is that your household income should come to R350 000 or less per year.

Usually, students and future students will submit their NSFAS online application for a NSFAS bursary using your myNSFAS account.

Cape Town City Centre

The physical address of the NSFAS head office and contact centre is in the Cape town City centre. However applicants or returning students don't have to attend the centre in person. You can register an account on the MyNsfas website - just make sure you remember your Nsfas login details.

You can check all the details of your NSFAS application via your MyNsfas account.

National Student Financial Aid Scheme Contact Details

NSFAS Contact Details and NSFAS Number

Applicants or returning students can contact NSFAS via the contact center 

NSFAS Contact Number - NSFAS Toll Free Number

Toll free number 08000 67327 on Monday – Friday from 8:00 am to 17:00.

NSFAS Email Address

You can also contact them via their email address [email protected].

These are the details you need for NSFAS wallet enquiries. You can also download the NSFAS consent form. The NSFAS consent form allows them to confirm your household income to see that you qualify for funding. The consent form is needed to show SARS that you give permission for your records to be accessed.

Frequently Asked Questions About NSFAS

Q1 - Who qualifies for NSFAS?

To qualify for NSFAS, students must be South African citizens or permanent residents, come from a family with a combined annual income within a certain threshold, and be enrolled at a public university or TVET college in an approved program.

Q2 - How do I apply for NSFAS?

You can apply for NSFAS online through the NSFAS official website during the application period. You'll need to create an account, provide necessary documents, and fill out the application form.

Q3 - What documents are needed for NSFAS application?

Commonly required documents include proof of identity, proof of income for parents/guardians, matric certificate or latest academic results, and a signed consent form if you're under 18.

Q4 - When is the NSFAS application period?

The application period for NSFAS typically opens around August or September each year and remains open for a few months.

However, these dates can vary, so it's important to check the official NSFAS website for the most accurate information.

Q5 - How is NSFAS funding disbursed?

NSFAS funding is generally disbursed directly to the university or college where the student is enrolled. It covers tuition fees, accommodation, and a living allowance, and any remaining funds are given to the student for other study-related expenses.

Q6 - Is NSFAS a loan or a bursary?

NSFAS funding is now a full bursaries. Before government policy was changed, NSFAS was predominantly a loan scheme. In the last few years this has changed.

Those who obtained NSFAS funding when it was loan scheme still have to repay their funding when they get a job. But these days the payment of fees, accommodation and allowances is a full bursary and nothing has to be paid back.

Q7 - How do I check my NSFAS application status?

You can check your application status by logging into your NSFAS account on their website the MyNsfas student portal.

They provide updates on whether your application is approved, pending, or requires further information.

Q8 - Can I appeal if my NSFAS application is rejected?

Yes, if your application is rejected, you have the right to appeal the decision. The NSFAS website provides information on the appeal process and the necessary steps to follow.

Q9 - What are the contact details for NSFAS?

You can contact NSFAS through their official website www nsfas org za, call center, or social media channels. Their email address and other details are at the top of this article.

Q10 -How To Submit A NSFAS Appeal

  1. Log into your “MyNSFAS" account on the NSFAS website Click the 'Track Funding Progress' option
  2. Check the application progress tabs
  3. If your application status reflects an unsuccessful message, you may submit an appeal by clicking on the 'Submit Appeal Tab'
  4. Once you are on the 'Application Appeal' page, you can see the reason for your unsuccessful application status
  5. You are then able to choose the appeal reason
  6. Then upload certified required documents to support your reason
  7. Then click 'Submit Appeal'
  8. You may now track the progress of the appeal on your myNSFAS account. 

Make sure that you meet the eligibility criteria and that you have uploaded all the supporting documents before applying or submitting your appeal.


Suggested Article:

Higher Education Minister at the launch of the NSFAS bank account

NSFAS has been disbursing funds for the 2023 academic year but has been experiencing some delays. NSFAS funding goes beyond just paying your fees with allowances covering other student needs.

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