Discovery Contact Centre Learnership in Sandton

Discovery is making 5 positions available on its Contact Centre Learnership in the Johannesburg region only.

Tracking Number: Contact Centre Learner - Centurion

Job Title: Service Consultant

Business Unit: Discovery Health

Department: Discovery Health

Location: Sandton

Job Type Classification: Learnership

Recruitment Specialist: Mpho Mampane

The Learnership programme consists of structured learning components combined with practical/workplace experience which totals to 1 350 learning hours. The qualification is Unit Standard Based and the programme is registered with the Insurance Sector Education and Training Authority (InSeta) and will be accredited by the South African Qualification Authority (SAQA).

This learnership's core focus will be on providing services in a contact centre environment.

Please note: This opportunity is being advertised in accordance with the company’s Employment Equity initiatives.

Guidelines for applying to the learnership:

• Please ensure that you apply for only 1 of the Learnerships advertised and that you meet the minimum criteria in order to be eligible for the Learnership;
• Please also have your Matric subjects and symbols on hand as you need to input this information on your application.
• You must have a valid SA ID.

The Learner will achieve the following benefits from this programme:

• Obtain a recognised and portable qualification in Contact Centre support; and
• Gain access to the industry with a better employment profile.

Competencies:

• Strong English communication skills;
• Self – motivated with a desire to learn;
• Good interpersonal skills; and
• Basic computer skills

Qualifications & Experience:

Candidates must:

• Be South African Citizens;
• Hold a valid & recognised Matric with Maths(Minimum D Symbol) Or maths Lit (60% and above) & English (Minimum C Symbol on Standard Grade);
• Learners must have achieved at least two languages at Matric (Minimum D symbol or Level 4);
• Not be engaged in post matric studies or formal employment;
• Not have completed any previous Learnership;
• Be between the ages of 18 and 30 years;
• Have effective communication skills in the English language;
• Possess basic computer skills; and
• Express a keen interest in administration, contact centre and customer service

The cost of attending interviews and any relocation cost is for the account of the candidate. Discovery will not reimburse any costs incurred.

Closing Date: 30 November 2012.

Apply online, here.